Receptionist - Watford School of Music
7 months ago
**Advert Information** Job Title**: Centre Receptionist - Watford School of Music
**Location**: Watford
**Starting Salary**:£21,189 with the opportunity to progress to a maximum of £21,575 per annum (pro rata for part-time)
**Hours**: 33 hours per week - term time only. Monday - Thursday: 2.45pm - 9.30pm. Friday: 2:45pm - 8:45pm
**Contract**: Permanent
**Diversity**:We are an inclusive employer and value a diverse workforce
This an exciting opportunity to meet families and young musicians who attend the Watford School of Music (WSM) for lessons and ensembles.
WSM is a large thriving and vibrant music centre. As the first point of contact for families coming to the centre, You'll help them on their musical journey in a friendly environment.
**The Role**
- Receiving pupils and parents and teachers to the centre.
- Support any enquiries or queries as required answering questions relating to the centre and activities.
- Support with Administrative tasks involved with the running of the centre, such as
- Upholding standards of Safeguarding, health and safety and data security.
- To be flexible and adaptable in tasks as required.
- Contacting customers to invite them to join ensembles.
- Making signs to advise of room changes or teacher absences notifying parents as required.
- Contacting parents to find out why pupils are not attending lessons for teachers.
- Ensuring the reception and staff room are kept well maintained and tidy and acceptable for all visitors.
**Knowledge and Skills**
This would suit an organised, personable, responsible and capable individual who is comfortable dealing with members of the public and with children and young people of all ages. You will also be responsible for ensuring that all families pupils and teachers have left the building at the end of the day before you leave, and advising the site team that the building can be locked up.
- Strong communication skills - professional approach to telephone and face to face communication
- Customer-focused attitude
- Able to multi-task and comfortable in a busy working environment
- Competent user of Microsoft Office software - particularly Excel / Word / Outlook / Teams
- Able to create programmes and flyers for centre use
- Some experience or knowledge of music or educational environment would be an advantage.
**Closing Date**: Midnight 2nd July
**Interview Date**: 14th and 18th July
**Additional Information**
**Benefits of working for us**:
- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes
**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
**Safeguarding**: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here
Job Reference: HCC22497
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