Picking and Packing/ Customer Service
2 weeks ago
**Job description**
**Responsibilities**:
- Assist customers with inquiries, requests, and complaints in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to resolve customer issues and ensure customer satisfaction
- Stay up-to-date with product knowledge to effectively address customer inquiries
- Process orders, returns, and exchanges according to company policies and procedures
- Provide product recommendations and assist customers with finding the right solutions for their needs
**Requirements**:
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills and familiarity with CRM software
- Ability to work independently as well as part of a team
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.42-£10.65 per hour
Schedule:
- 8 hour shift
- Every weekend
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Windsor: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Warehouse experience: 1 year (preferred)
Licence/Certification:sponsibilities:
- Pack items into designated containers or boxes according to company standards
- Ensure that items are properly labeled and sealed
- Inspect products for any defects or damages before packing
- Maintain a clean and organized work area
- Follow all safety protocols and guidelines
**Requirements**:
- High school diploma or equivalent
- Previous experience in packing or warehouse environment preferred, but not required
- Ability to work in a fast-paced environment and meet production goals
- Attention to detail and accuracy in packing items
- Strong communication skills and ability to work well in a team
- Physical stamina to stand, lift, and move items for extended periods of time
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the job duties and requirements as necessary.
**Job Types**: Permanent, Part-time, Full-time
Expected hours: No less than 20 per week
**Benefits**:
- Company pension
Ability to commute/relocate:
- Windsor: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Warehouse experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In personal customer service by promptly and accurately responding to customer inquiries and resolving issues
- Maintain a high level of professionalism and empathy when interacting with customers
- Process customer orders, returns, and exchanges in a timely manner
- Collaborate with other departments to ensure customer satisfaction and timely resolution of customer concerns
- Keep accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge to effectively assist customers
- Identify opportunities for process improvement and provide feedback to management
**Skills**:
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and order processing
- Proficient in using customer service software, CRM systems, and Microsoft Office Suite
- Ability to work independently as well as part of a team
- Strong interpersonal skills and ability to build rapport with customers
Please note that this is not an exhaustive list of responsibilities and skills. Other duties may be assigned as needed.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.42-£10.65 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Windsor: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Warehouse experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Customer Service/picking and Packing Team
4 weeks ago
Windsor, United Kingdom Havana House Ltd Full timePack items up as trained. Working as a team Picking up the phone and helping customers with orders or queries **Job Types**: Full-time, Part-time, Permanent **Job Types**: Contract, Permanent **Job Types**: Full-time, Part-time, Permanent **Responsibilities**: - Provide customer service support to customers. - Answer customer inquiries and resolve...
-
Picking and Packing/ Customer Service
1 week ago
Windsor, United Kingdom Havana House Ltd Full time**Job description** **Responsibilities**: - Assist customers with inquiries, requests, and complaints in a professional and timely manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to resolve customer issues and ensure customer satisfaction - Stay up-to-date with product knowledge to...
-
Customer Service Assistant/ Picking and Packing
1 month ago
Windsor, United Kingdom Havana House Ltd Full timeWorking for a niche company in Windsor in the Website Team Pack items up as trained. Working as a team Picking up the phone and helping customers with orders or queries **Job Types**: Full-time, Part-time, Permanent **Job Types**: Contract, Permanent **Salary**: £9.60 **Job Types**: Full-time/ part time, Permanent **Job Types**: Full-time,...
-
Picking and Packing/ Advisor
1 month ago
Windsor, United Kingdom Havana House Ltd Full time**Job description** **Responsibilities**: - Assist customers with inquiries, requests, and complaints in a professional and timely manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to resolve customer issues and ensure customer satisfaction - Stay up-to-date with product knowledge to...
-
Stores Operative- Materials Controller
3 days ago
Windsor, Berkshire, United Kingdom Proactive Global Full timeProactive Global currently is looking for a stores person/ materials controller to join one of our customers based in Windsor area. Responsibilities will include preparing components and goods, delivery to the assembly lines, picking, kitting, and packing for dispatch to Customers. This role includes the use of computers to maintain accurate records. As an...
-
Service Representative
4 days ago
Windsor, Berkshire, United Kingdom National Service Solutions Full time €17 - €18```html Looking for a part-time position with no weekends? Look no further, we have it for you! We supply a big box home improvement store with over 600 different products. Each week you would be responsible for visiting the scheduled stores to merchandise the weekly delivery, write off any damaged or cut product, clean and tidy our bays throughout the...
-
Customer Assistant
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Marks and Spencer Full timeAll the detailsThe work pattern for this vacancy is: Sunday Wednesday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...
-
Customer Assistant
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Marks and Spencer Full timeAll the detailsThe work pattern for this vacancy is: Friday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually...
-
Driver - Merton
1 month ago
Windsor, United Kingdom HRP Limited Full timeWould you like to join a forward-thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...
-
Customer Service Assistant
1 week ago
Windsor, United Kingdom Ontrak Recruitment Full time**Customer Service Assistant Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **Job Role**:Customer Service...
-
Customer Service Advisor
2 weeks ago
Windsor, United Kingdom Neilson Financial Services Full timeWe are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing customer enquiries...
-
Customer Service Advisor
2 weeks ago
Windsor, United Kingdom Neilson Financial Services Full timeWe are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing customer enquiries...
-
Customer Service Agent
1 month ago
Windsor, United Kingdom Neilson Financial Services Full time**Job Role**: We are looking for an experienced and passionate **Customer Service Agent **with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing...
-
Customer Service Agent
6 days ago
Windsor, United Kingdom Neilson Financial Services Full timeAt Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.nNeilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.nWe have evolved from our origins...
-
Customer Service Agent
2 weeks ago
Windsor, United Kingdom Neilson Financial Services Full timeJob DescriptionWe are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey.What you’ll do every day as a Customer Service Agent:Managing customer...
-
Customer Service Administrator
2 days ago
Windsor, United Kingdom Structural Engineering Services Full time**About Us** Based in Windsor, The Structural Repairs team have over 35 years’ of combined experience. We are experts when it comes to restoring, renovating, strengthening and reinforcing. We are passionate about ensuring our clients receive a high-quality service, every time. **Job Summary**: The purpose of this role is to provide administration...
-
Customer Service Agent
7 days ago
windsor, United Kingdom Neilson Financial Services Full timeAt Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...
-
Customer Service Agent
6 days ago
Windsor, United Kingdom Neilson Financial Services Full timeAt Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...
-
Customer Service Agent
5 days ago
Windsor, United Kingdom Neilson Financial Services Full timeAt Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...
-
Customer Service Agent
6 days ago
Windsor, United Kingdom Neilson Financial Services Full timeAt Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...