Veterinary Care Assistant

1 week ago


Hailsham, United Kingdom Downland Veterinary Group Full time

This vacancy is for a Veterinary Care Assistant position working across our 3 developing East Sussex surgeries (Hailsham, Eastbourne & Stone Cross). The customer-facing role will include client care responsibilities, administration tasks, animal care duties and delivering a high standard of customer service.

The position will consist of the following:

- 32 hours, Monday to Thursday; plus 1-in-8 Saturday mornings; optional overtime on Fridays occasionally
- Varied working patterns weekly starting at 8:30am, finishing at 4pm - 7pm

Applicant requirements:

- Excellent communication skills, verbal and written
- Excellent team player, supportive and collaborative
- Excellent customer service
- Good IT skills
- Ability to provide high standard of service in a fast-paced environment
- Ability to remain calm under pressure
- Positive and friendly attitude
- Display compassion and patience with all clients
- Flexible and adaptable
- Must have own transport
- Receptionist experience, _desirable_
- Animal handling skills, _desirable_

Benefits of IVC:

- Reward and Wellbeing Portal
- Cycle to Work scheme
- Discounted veterinary fees
- Training & development
- Group's pension scheme
- Annual leave entitlement, plus Birthday Leave

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 2 years (required)

Work Location: In person

Application deadline: 16/04/2024
Expected start date: 20/05/2024



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