Campaign Coordinator

4 weeks ago


London, United Kingdom JCDecaux Full time

The Campaign Coordinator is responsible for the successful preparation of campaigns, working with Specialists, Partners and Internal Stakeholders and supporting Campaign Managers to ensure individual client requirements are met and JCDecaux standards are adhered to. This role will be reporting to the Delivery Manager.

What you'll be doing...
- High attention to detail to provide accurate administration and operational reporting.
- Delivering outstanding customer service by responding to and inputting client posting instructions.
- Working with Specialists, Partners and JCDecaux Operations to ensure all poster shortfalls are proactively investigated and addressed.
- Providing creative and posting instructions for our paper estate for both the print production and operations teams. Working with Campaign Managers to ensure clients requests are adhered to and reported accurately.
- Liaising with operations, print production and other partners to handle the pre campaign lifecycle, including late bookings and special requests, reporting any posting issues.
- Liaise with Incident Management Team to ensure operational quality is maintained in instances of damaged sites, vandalism etc.
- Monitoring Posting Performance and reporting non-compliance to Campaign Management to raise.

A little bit about you...
- Excellent communication skills both written and verbal
- Strong numeracy skills with outstanding attention to detail
- Comfortable using multiple systems in conjunction with each other
- Ability to use Excel to an intermediate level
- A self-starter with the ability to prioritise in order to achieve deadlines and maintain clients’ expectations
- Self-motivated and capability to both work alone and in a team to support colleagues, share information and improve on standard processes
- The ability to use your initiative and a confident approach to decision making

A little bit more about us...
- We believe in building a diverse and inclusive culture and positive employee experience.
- We are One Team, more than just ourselves.
- We are customer first, we understand, and help solve our customers’ problems.
- We Test & Learn, we are empowered to learn and grow, unafraid of change.
- We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

About our recruitment process.

1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.

4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.

5. You’ll begin your journey with us, were excited to support and develop you throughout you career.



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