Laser Clinic Co-ordinator
6 months ago
**Join Our Team as a Clinical Coordinator/Front of House**
Are you passionate about skincare, aesthetics, and providing exceptional customer service? We're seeking a dynamic and experienced individual to join our team as a Clinical Coordinator/Front of House at our soon-to-open luxury aesthetics clinic in the heart of London.
Position: Clinical Coordinator/Front of House
Location: London, UK
Schedule: Full-time, 5 days a week
**Responsibilities**:
- Greet and welcome clients with a warm and friendly demeaner, providing exceptional customer service at all times.
- Utilise your sales expertise to promote and upsell our laser, skin, and body treatments, maximising revenue and client satisfaction. Meet and exceed sales targets set by the management team.
- Manage client appointments and schedules, ensuring efficient and smooth clinic operations.
- Provide information and guidance to clients regarding our treatments, demonstrating in-depth knowledge and expertise.
- Maintain a clean and organised front desk area, including managing inventory and supplies.
**Requirements**:
- Previous experience in a similar role within the aesthetics or beauty industry is highly preferred.
- In-depth knowledge of laser, skin, and body treatments is essential.
- Excellent interpersonal and communication skills, with the ability to build rapport with clients and colleagues.
- Strong organisational skills and attention to detail, with the ability to multitask in a fast-paced environment.
- Flexibility to work a full-time schedule, including weekends and evenings as needed.
**Why Join Us**:
- Be part of an exciting new venture in the luxury aesthetics industry as part of an established brand.
- Opportunity for growth and advancement within our expanding clinic network.
- Competitive salary, commission and benefits package.
- Join a supportive and collaborative team dedicated to excellence in skincare and client care.
If you're ready to embark on this exciting journey with us and become a key member of our team, we'd love to hear from you
Please submit your resume and cover letter detailing your relevant experience and why you're the perfect fit for this role.
**Job Types**: Full-time, Part-time
Expected hours: 40 - 45 per week
**Benefits**:
- Employee discount
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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