Independent Living Advisor

3 weeks ago


Bristol, United Kingdom Trigon Recruitment Full time

Role:

- Independent Living Advisor

Location:

- Home Based - [Bristol/South Gloucestershire area]

**Salary**:

- £20-22k

Main Purpose

The purpose of the ILS Advisor role is to provide high quality information, advice and guidance to both referring Health & Social Care professionals and vulnerable eligible customers who are considering/chosen to participate in Self Directed Support Scheme(s),Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated territory. It is the ILA role to support the customer to retain their independence, choice and control having chosen to receive and manage (with support)their devolved care budget to deliver their agreed/assessed outcomes.

Whilst supporting a wide range of disabilities and communication needs, the ILA supports the customer to achieve a smooth end-to-end journey in the delivery of their employer responsibilities and compliance in meeting the stipulations of their care funding.This role will champion a "Single Point of Resolution Service" [SPRS] culture and ensure best practice is achieved, enriching the customer experience, and supporting delivery against all contractual performance measures. This will be provided through a balanceof ILA responsibilities in a home-based environment and flexibility to respond to client facing community support when required.

Key Responsibilities
- Supporting a diverse caseload of vulnerable customers, providing information, advice, guidance, and support on matters relating to Direct Payments, Personal Budgets, Appointeeships, Personal Health Budgets and any other funding streams as appropriate.
- Assisting individuals to manage their care package obligations within agreed budgets and to support with understanding and resolution of spending variations and assessed personal contribution payments. This will include actioning weekly exception reportsand monitoring financial outcomes.
- Advising and guiding individuals to manage their care, employer obligations and responsibilities, in relation to their chosen care package. Maintaining a good knowledge of current Employment legislation and delivering robust "being a good employer" guidanceto support this activity.
- Promotion of contracted and/or chargeable services and providing customers and Health & Social Care professionals with full details of these services including the benefits of use and how they can be accessed.
- Supporting the advertising and recruitment of personal assistant vacancies and following up on all aspects of PA recruitment including setting interviews, engaging with potential PAs, safer recruitment checks and job offer/rejections.
- DBS - using online system to complete DBS checks for personal assistants when.
- Ensuring all communication and information provided is clear and concise and in a format that meets customer needs.
- Maintaining and updating electronic customer records daily, ensuring these are stored and shared in accordance with GDPR and Data Security policies, and comply with standard operating procedures.
- Maintaining excellent customer relationships. Actively supporting a culture of best practice and working with colleagues to ensure change is implemented quickly and efficiently.
- Support TL & team to ensure contractual KPI’s and Trigon Client targets are met, maintaining delivery compliance, accurate recording of data and reports, and all complaints and safeguarding issues are escalated in accordance with company policies.
- Lone Working - taking responsibility for home & lone working in line with individual risk assessment and Trigon Client lone working policy.
- Undergoing training and development opportunities to aid business and organisational development, including identifying own development opportunities
- Undertaking any other duties as required which fall within the scope and responsibility of the post

Essential Criteria
- Good standard of education or equivalent relevant experience and/or training
- Comprehensive understanding of Microsoft office packages
- Understanding of the impact of key Health and Social Care Legislation/Initiatives i.e. Community Care (Direct Payments) Act 1996, Care Act 2014, Children and Families Act
- Ability to work flexible hours if required
- Ability to travel within the region to provide information and guidance as requested by people we support
- Understanding of safeguarding for adults and children
- Previous experience of working with people with disabilities
- Minimum 2 years working in a Health and Social Care environment
- Performance, compliance and exception reporting
- Working in a multi-agency environment
- Minimum 2 years case load management



  • Bristol, United Kingdom BDS (Northern) Limited Full time

    BDS Recruitment have a fantastic opportunity for an Independent Living Advisor on a temporary or temporary to permanent basis to The West of Bristol. This is an excellent opportunity to join one of the Countries leading providers of housing to older adults.Hours are 30 per week ideally spread over 5 days.The Role: * To ensure residents over 55 are able to...


  • Bristol, United Kingdom BDS Northern Full time

    BDS are currently recruiting for a Retirement Living Advisor based in the BS7 area of Bristol for one of the UK's largest providers of retirement living. Working 25 hours a week Monday to Friday (possibility of 30 hours) £13.71 per hour PAYE or £16.91 UMB The service offers a range of facilities for the residents, including landscaped gardens, a lounge...

  • Personal Advisor

    4 weeks ago


    Bristol, United Kingdom South Gloucestershire Council Full time

    **How you'll make a difference**: We are looking to recruit personal advisor with a particular focus on Asylum seeking Care Leavers. The role will be to primarily work with our UASC cohort and be the link person with knowledge and skills in this area. The Transition to Independence Team works with young people leaving care and support them to have a...


  • Bristol, United Kingdom 1625 Independent People Full time

    **We are looking for people across South Gloucestershire, who have a spare bedroom, to become host families for 16-25 year olds who are studying or working and who need somewhere to stay before moving into independent living.** **What is Supported Lodgings?** Supported Lodgings is a fantastic next step for young people who are nearly ready to live fully...

  • Personal Assistant

    4 weeks ago


    Bristol, United Kingdom People Plus Independent Living Services Full time

    Personal Assistant required for woman in her 30s, Southmead area of Bristol to support with domestic tasks and accessing community. Also requires prompting and encouragement to lead an independent life. Main duties: Prompting and encouraging client in various tasks, Support with domestic tasks, paper work, shopping and accessing the community, Dog walking,...


  • Bristol, United Kingdom Next Link Full time

    We have a rewarding and exciting opportunity for a Female DRIVE Independent Domestic Violence Advisor to join our team based in South Gloucestershire. You will join us on a full-time permanent contract working 37.5 hours per week (includes some evening and weekend working on a rota basis). In return, you will receive a competitive salary of £26,421...


  • Bristol, United Kingdom People Plus Independent Living Services Full time

    **Job Description - PER513386** **Part-time personal assistant required** **Yate** *** **Current salary**: £12.35 per hour **Hours required** Monday to Friday 10.30 - 13.00 and 17.30 -19.00 each day Saturday and Sunday 10.30 - 13.00 and 17.30 -19.00 each day **Job purpose**: To assist 31 year old non-binary disabled person who is neurodivergent...


  • Bristol, United Kingdom EF Education First Full time

    Residence Advisor (Summer) Bristol Full Time/Fixed Term Live in position Embark on a thrilling summer with EF Education First, a trailblazer in international education, as we invite you to join our dynamic student Residence Team. This summer role isn't just a job; it's a gateway to a vibrant community, an opportunity to bridge cultures, and a chance to...


  • Bristol, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team part time in Bristol. The shift pattern for this role is Mon-Fri, 4 hour shift either 0800-1200 or 1600-2000 As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales...


  • Bristol, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team in Bristol. As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales enquiries including viewings, follow-up calls etc. and provide administrative support as required. This...


  • Bristol, United Kingdom OVO Energy Full time

    **Role OVO-view** **Location**: Bristol or Glasgow - more on this below! **Team**: OVO Care, Account Management **Salary banding**:Starting base salary of £23,000 which will increase to £25,000 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous...


  • Bristol, United Kingdom People Plus Independent Living Services Full time

    **Part time personal assistant/carer wanted** Part time Based in Patchway £10.82 /£12 per hour Assisting a lady with MS Must like dogs Car driver preferred All training will be given Hours to be discussed Job description: personal assistant required to assist with all daily living needs for a 58 year old lady with MS, who requires hoisting for all...


  • Bristol, United Kingdom Independent Practices Full time

    What we’re looking for We’re on the lookout for a RegisteredVeterinary Nurse to join our nursing team at Bristol! This is a fantastic opportunity to join a growing team, dedicated to consistently delivering exceptional clinical care and customer service. Our ideal candidate will be a team player - keen to get stuck in and support their colleagues....

  • HR Advisor

    5 days ago


    Bristol, United Kingdom Radis Group Full time

    Radis Community Care have an opportunity for an experienced HR Advisor based in the South West to join our team. This is hybrid role requiring regular travel to the services you support and some home working. You will have use of a desk and office facilities at one of our local services. Our current services in region are along the M5 corridor to Exeter,...

  • Technical Advisor

    4 weeks ago


    Bristol, United Kingdom Etex Group Full time

    **An introduction to Etex** At Etex, our purpose is to inspire new ways of living. By joining Etex, you won’t just be joining an international leader, you will inspire people around the world to build living spaces that are ever safer, more sustainable, smarter and beautiful. You’ll be joining a company who wants to inspire change. We are committed to...

  • Senior HR Advisor

    5 days ago


    Bristol, United Kingdom Radis Group Full time

    Radis Community Care have an opportunity for an experienced HR Advisor based in the South West to join our team. This is hybrid role requiring regular travel to the services you support and some home working. You will have use of a desk and office facilities at one of our local services. As a HR Advisor you will be working closely alongside other members of...


  • Bristol, United Kingdom Ategi Full time

    **Join the Ategi Team as a Shared Lives Co-ordinator** **Based in South Gloucestershire** **Salary Circa 26,666k per annum [pro-rata] depending on experience & qualifications** **This is an interesting & rewarding opportunity for a committed individual who is looking to progress their career and take on a new challenge**. **Job details**: - Part Time...

  • Senior Energy Advisor

    1 month ago


    Bristol, United Kingdom Centre for Sustainable Energy Full time

    **Job Title**:Senior Energy Advisor **Location**: Bristol **Salary**: £25,953 **Job Type**:Full time, Fixed-term 12 months The Centre for Sustainable Energy (CSE) is a Bristol-based national charity that supports people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes. We do this by sharing our...

  • Employment Advisor

    7 days ago


    Bristol, United Kingdom Salvation Army Full time

    One of the UK’s most inspiring and best-known faith-based organisations is looking for an **Employment Advisor** to join our Employment Plus Services Team. Within the Salvation Army, Employment Advisors are known as Employment Development Coordinators. The Salvation Army’s Employment Plus service offers tailored support to help people become job-ready....


  • Bristol, United Kingdom Spinwell Full time

    Role: Grants Assurance Advisor REF 69165 Contract Length: 2 months - Extension possible Location: Hybrid/Sheffield, Bristol or Coventry - 2-3 days per week in the office. IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: BPSS Spinwell is recruiting for a Grants Assurance Advisor for an excellent opportunity within the public...