Outpatients Administrator
3 weeks ago
HEAD OFFICE
Outpatients Administrator
Outpatients Administrator
Cardiff Bay Hospital | Customer Services | Permanent contract
£19,578.00 per annum depending on experience
Full time (Part time to be considered). Must be flexible and work between 8-8pm Monday to Thursday & 8-4pm Friday)
Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
As an Administrator you will be an integral part of our Cardiff Bay team and our Front of House. You will provide excellent patient care & work closely with Patients, Radiographers, Radiologists, Consultants & all departments across Nuffield Cardiff & Vale Hospitals. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.
As an Administrator you will;
Support the Outpatients department
Provide a first class customer service
Attend & book appointments for patients
Answer face to face and telephone enquiries
Take payments
Be a part of a dynamic and friendly team.
To succeed as an Administrator you will;
Have great people skills with the ability to treat patients with compassion and empathy.
Ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.
Have good IT and keyboard skills.
Have experience within an administrative or customer facing environment
Have knowledge of medical terminology (Desirable)
It starts with you.
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