Legal Administration Team Leader

2 weeks ago

Bristol, United Kingdom Coop Full time

**Legal Administration Team Leader**
£25,000-£30,000 plus excellent benefits (Work Level 6B)
Bristol, BS32 4SD - office based - free on-site parking.
Full time, 37.5 hours. Monday-Friday, fixed shift pattern to be agreed between 8am and 6pm.

We’re looking for a team leader to join our probate administration team at Co-op Legal Services.

In this role, you’ll manage a team of administrators to deliver high standards of service and support to our legal teams and customers. We’ll look to you to analyse performance data and continuously improve our services. If you have the skills we’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

**What you’ll do**
- take responsibility for the delivery of operational work, leading and empowering your team to deliver an excellent service and meet set SLAs
- prioritise your own and team’s workload
- provide training to develop the team and support on recruitment
- stay informed of changes with Group Co-op and Co-op Legal Services, communicating these effectively with your team through regular team huddles
- prepare weekly and monthly management reports on team performance, using these to identify opportunities for improvement

**This role would suit people who have**
- experience as a legal administrator or previous team leader experience in a professional services industry
- the ability to inclusively lead, support, develop and engage a diverse team
- good Excel skills with the ability to analyse processes and data to identify continuous improvement opportunities
- ability to manage and plan your own and the team’s workload to deliver on service levels in a fast-paced environment

**Why Co-op?**

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

- a pension with up to 10% employer contributions
- incentive scheme up to 10% after probation
- 28 days holiday plus bank holidays (rising to 32 in line with service)
- wellbeing benefits to support your physical financial and mental health
- coaching, training and support such as study leave, to help you develop your skills and progress your career
- discounts on Co-op products and services

**Building an inclusive work environment**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
- Please be aware that Co-op does not offer visa sponsorship for this role._

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