Building Society Customer Service Consultant

3 weeks ago


Exeter, United Kingdom Threshold Financial Services Ltd Full time

If you’re great with people, a Customer Service Career could be a great choice for you. In return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:
Flexibility - We offer flexible working options without unsocial hours, which can help you find a healthy work-life balance.
Annual Leave - Pro rata equivalent to 25 days full-time
Development - At Threshold we want you to feel challenged. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey.
Inclusivity - We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

**About the Role**

As a Building Society Customer Consultant you’ll:

- Get to know our customers and support them in finding the right products and services - whether that’s saving for a gap year trip, buying a first home, or anything in between.
- Facilitate great conversations confidently through channel of choice, as you support our members, over the phone and with the operation of their accounts online.

**About You**

Being part of the team isn’t about being an expert in financial services, or about having lots of customer service experience. Instead, it’s about:

- Being great with people, and being able to talk to our members.
- Challenging yourself to go the extra mile for your colleagues and our members, to help us grow and achieve our business objectives.
- Understanding why it’s important to celebrate different people with different skills, experiences, and opinions.
- Demonstrating a growth-mindset and making the most of the training and development we offer.
- Having the ambition to become a leading expert on our products and services.

**Hours for the role**

Part-time: 2 full days (between Mon & Fri; open to discussion) and Saturday 9-12

Ready to apply? Great with people? Then we would love to meet you.

Please note the internal title will be Building Society Customer Consultant.

**Job Types**: Part-time, Permanent

**Salary**: From £11.45 per hour

Expected hours: 17 per week

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Exeter, United Kingdom Threshold Financial Services Ltd Full time

    If you’re great with people, a Customer Service Career could be a great choice for you. In return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including: Flexibility - We offer flexible working options without unsocial hours, which can help you find a healthy work-life...


  • Exeter, United Kingdom Cathedral Appointments Ltd Full time

    **£10.61 per hour | Temporary | Holsworthy** Do you have experience in Administration? Are you experienced in Bookkeeping and VAT returns? We have a great opportunity based in Holsworthy for a dual-focused role, as a Building Society Clerk providing administration across the Building Society agencyand reception. This is a Temporary position providing...


  • Exeter, United Kingdom Nationwide Building Society Full time

    On behalf of **Nationwide Building Society,** AMS are seeking a **Branch Member Representative** for a 12 week contract with the possibility of permanency, **working within our Exeter Nationwide Branch.** **What you’ll be doing** Temporary Member representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and...


  • Exeter, United Kingdom BT Group Full time

    Customer Service Advisor **Job Req ID**:28517**Posting Date**:15 Jan 2024**Function**:Business Services & Operations**Location**:Exeter (R620), Exeter, United Kingdom**Salary**:£28,188 + Benefits**Why this role matters?** The primary function of the Customer Service Analyst is the handling of incoming contacts and service requests via telephone, My IT and...

  • HR Consultant

    4 weeks ago


    Exeter, United Kingdom Browne Jacobson Full time

    **Vacancy details**: **HR Consultant - Exeter**: **Vacancy type** - Specialist **Level** - Mid **Business area** - Business & Professional Risk **Duration** - Permanent **Hours** - Full Time **Location** - Exeter **Reference number** - HC3 **Job title** - HR Consultant **Team** - HR Services - Education **Vacancy owner** - Jonah Philpott At Browne...


  • Exeter, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service Co-Ordinator (General) (Admin and Clerical) Salary: £14.24 P/H LTD Umbrella Hours: 37 Per Week Type: Temporary Ongoing Location: Exeter, EX1 Start Date: ASAP Work Pattern: Monday - Friday | 08:30am - 16:30pm Join our client's Net Zero and City Management Directorate as a Customer Service Co-ordinator. You will play...

  • Building Surveyor

    2 weeks ago


    Exeter, United Kingdom Hill & Hill Recruitment Ltd Full time

    Hill & Hill are proud to present a fresh and thrilling chance to become a part of a dynamic team of Building Consultant Surveyors in Exeter. You will collaborate with seasoned Building Consultancy Surveyors on a diverse range of tasks. With a diverse workload, you will have the chance to engage in building surveying and project management tasks, monitor...

  • Building Surveyor

    2 weeks ago


    Exeter, United Kingdom Hill & Hill Recruitment Ltd Full time

    Hill & Hill are proud to present a fresh and thrilling chance to become a part of a dynamic team of Building Consultant Surveyors in Exeter. You will collaborate with seasoned Building Consultancy Surveyors on a diverse range of tasks.With a diverse workload, you will have the chance to engage in building surveying and project management tasks, monitor...


  • Exeter, United Kingdom Investing in Women Full time

    **DESCRIPTION** We have a great opportunity for an energetic and enthusiastic Branch Assistant to join our team at a building materials distributor in Exeter. This role is with a company in Exeter, part of a leading building materials distributor in Northern Europe. They connect suppliers of heavy building materials with professional craftspeople who...


  • Exeter, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Customer Service Co-Ordinator (General) (Admin and Clerical) Salary: £14.24 P/H LTD Umbrella Hours: 37 Per WeekType: Temporary OngoingLocation: Exeter, EX1Start Date: ASAPWork Pattern: Monday - Friday | 08:30am - 16:30pm Join our client's Net Zero and City Management Directorate as a Customer Service Co-ordinator. You will play a vital role in...


  • Exeter, United Kingdom Office Angels Full time

    re you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general...


  • Exeter, United Kingdom Office Angels Full time

    Are you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general...


  • Exeter, United Kingdom Shell Forecourts Full time

    The Shell Garage, Countess Wear, Exeter, Devon, require a **NIGHT SHIFT 3 NIGHTS **Customer Service Assistant. You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting them and offering assistance. - Advising...


  • Exeter, United Kingdom Office Angels Full time

    Are you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general...


  • Exeter, United Kingdom Office Angels Full time

    re you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general...


  • Exeter, United Kingdom Indie Recruitment Ltd Full time

    My client is looking for a couple of Customer Service Advisors to join their friendly and dynamic team based on the outskirts of Exeter this is a great opportunity to work with a fantastic and well established business.Key responsibilitiesProvide advice and information to customers and staff as the first point of contact, putting customers first and building...


  • Exeter, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Exeter** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...


  • Exeter, United Kingdom Libraries Unlimited Full time

    **Salary**: £10.90 per hour (£21,029 pro rata) **Hours**: 17 hours per week average (includes Saturday working) **Location**: St Thomas Library, Exeter **Closing date**: 9am on Tuesday 16th May **Interview date**:Thursday 25th May at St Thomas Library We are looking for an enthusiastic people-focused person to join our customer service team at St Thomas...

  • Head of Customer Care

    1 month ago


    Exeter, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...


  • Exeter, United Kingdom Office Angels Full time

    re you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general...