Weekend Activity Instructor

7 months ago

Southampton, United Kingdom YMCA England & Wales Full time

**Job Title**: Weekend Activity Instructor

**Location**: Fairthorne Manor

**Salary**:£11.44 per hour

**Weekly Hours**:Zero hours

**Reference**: YMC988859

**Benefits to you**:

- Employer pension contribution
- 25 days holiday FTE, increasing with length of service up to a maximum of 30 days
- Option to purchase additional annual leave (up to 10 days per annum)
- Employee Assistance Program with Health Assured
- 50% discount on nursery fees
- Day camps discounts: 1 week free and 1 week at 50% per child per annum
- Campsite and activities discounts at YMCA Fairthorne Manor
- Cycle to work scheme

YMCA Fairthorne Manor offers a unique outdoor activity venue set in the heart of the countryside. Considered one of Hampshire’s hidden gems, the 94 acre site comprises sweeping grounds, mature woodland, a lake and access to the upper reaches of the River Hamble. We provide a wide range of programmes on site, including high quality nursery care for children aged 0-5yrs, school holiday Daycamps, residential programmes for groups, a family campsite and community activities.

**Main Duties & Responsibilities**:

- Birthday party host, ensuring a memorable experience
- Delivering our community programmes, such as lake and river hire, jumping pillow and aqua slide.
- Delivery of our woodland based Treetots programme for parents and toddlers under 5
- Supporting our campsite operations, including fire pit and barbeque hire, reception duties, cleaning and litter picking
- Supporting the delivery of our family programmes including Family Adventure Weekend
- Supporting fundraising events including car parking, sign-in and activity delivery
- Supporting other Fairthorne Manor departments including the housekeeping, estates and catering teams
- To ensure compliance with all YMCA policies and procedures, including Child Protection, Health and Safety, Human Resources and Financial policies.
- Liaise with suppliers, contractors and other services during duty management shifts to ensure effective operation of the site.
- Provide exceptional customer care whilst mentoring others to do the same.
- To always act in the interests of your own safety & the safety of others.
- To follow YMCA Fairthorne Group’s Safeguarding, Child Protection and Safer Working practice policies always. Taking any concerns regarding a health or/and wellbeing to your line manager or senior management.

**Qualifications/Experience**:
**Personal Attributes**
- A genuine enthusiasm for the work of the organization and the outdoors
- An outgoing and friendly personality
- Ability to communicate and engage with a wide range of people, including children, staff and group leaders.
- Ability and willingness to relate positively to customers of all ages.
- An ability to deal with issues effectively and calmly as they arise.
- A sound understanding of effective customer service.
- A dynamic and problem-solving attitude
- An ability to use your own initiative.
- Able to work effectively alone and as part of a team.
- Outstanding ability to communicate well and engage a wide range of people, including children, staff, and group leaders.
- An Outstanding ability and willingness to relate positively to customers (many of whom are children) and staff.

**Desirable**
- Sports coaching qualifications
- Any NGB Instructing qualifications.
- Childcare experience
- At least 1 year experience working in outdoor education or similar environment.
- ERCA Traditional Ropes Instructor
- And/or Climbing Wall Award inc. Abseil module
- Outdoor First Aid Certificate
- UKCC Level 1 Coaching Paddlesports / BC Paddlesport Instructor

**Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service.**

**We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.**

YMCA was set up in England in 1844 and is now the largest and oldest youth charity in the world. Operating in 119 countries, each country is governed by a national council.

YMCA England & Wales is the national council for 116 YMCAs across England and Wales. Each YMCA is an independent charity that affiliates to YMCA England & Wales.

While YMCAs work and respond locally to support young people, YMCA England & Wales supports each local charity to deliver one or all five of our work areas: Accommodation, Family Work, Health and Wellbeing; Training and Education and Support and Advice.

We support local YMCAs by promoting high standards of working and sharing best practice. We drive the national brand strategy, campaigns, and policy and research, advising and supporting YMCAs to engage communities, stakeholders and supporters locally.

We give YMCAs a national voice by speaking with government, key policy makers and national media, and we represent them by advocating the needs of young people in England and Wales.

Our Fundraising department and Retail operation, which span

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