Associate Director of Patient Experience

3 weeks ago


Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

The Associate Director of Patient Experience role offers an exciting opportunity to make a difference through a wide-ranging array of teams and services, including statutory functions such as complaints, medical examiners and patient feedback and involvement, patient-facing teams such as PALS, bereavement care and spiritual care, and the innovative services that include the patient support hub, voluntary services and the patient information team.

With three direct line reports heading up the portfolio of services, the role also takes strategic leadership over health inequalities, patient inclusion and learning from deaths.

Offering a challenging and exciting mixture of strategic, operational and innovative leadership, this role provides significant scope to make real improvements to the patient, family and carer experience.



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