Customer Care Operative

2 weeks ago

Ibstock, United Kingdom Hunterwell Recruitment Ltd Full time

As a high performing business, our client, is looking for high performing Customer Care Technician to cover Leicestershire based developments, so you’ll ideally live in or around the Ibstock area.

**Main Duties**:

- Providing a maintenance and repair service on new properties to the required standard, as arranged by the Customer Care team, in liaison with the customers.
- Ensuring the quality of work provided by the Sub-Contractors on behalf of the Customer Care team is of the required standard.
- Representing the Company in a polite and professional manner that is expected when dealing with and entering customers’ properties.
- Paying due care and attention whilst working in purchasers’ homes using dust protection measures and cleaning area after work.
- Communicating progress and updating clients at all times regarding current works.
- Taking responsibility for all Company tools and Company van, ensuring they are kept in presentable and in full working order.
- Attending meetings that may be necessary in the performance of your duties.
- Complying with and upholding company policies and procedures.
- Undertaking any additional tasks as may reasonably be required from time to time.
- Maintaining all Health & Safety aspects associated with Covid-19.

You’ll have excellent face to face customer service skills from dealing directly with homeowners or tenants, a broad multi trades background, a good understanding of construction/house building and be IT literate.

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