Senior Customer Relationship Advisor

6 months ago


Gloucester, United Kingdom Gloucester City Homes Full time

**Permanent, Full Time**

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a **Senior Customer Relationship Advisor **to support the Customer Experience Manager in leading the Customer Experience team. You’ll ensure the team delivers a great customer experience and that the Customer Relationship Advisors deliver resolution of customer enquiries at the first point of contact.

This role is based at our Head Office in Gloucester. The working hours are generally 08:30 - 17:00, however flexibility between 08:00 - 17:30 is essential.



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