Customer Support Associate

2 weeks ago

Sittingbourne, United Kingdom SAP Full time

**We help the world run better**

**Customer Support Associate**

Provides first level support for SAP Concur Travel & Expense solution, which includes assistance with service features and customer specific Audit policies and procedures. Documents, routes, tracks, escalates, and updates customers on status of issues as required.

**What you will do**:
Tasks will also include:

- First tier support, including assistance with service features, customer’s audit policy, procedures, and navigational support.
- Document appropriate details of inquiry, taking timely action including follow-up on calls and cases as necessary.
- Utilize tools and systems proficiently to track activity and ensure knowledge base integrity and utilization.
- Complete additional duties as deemed necessary to achieve and produce a high-quality support solution.
- Be aware of, and comply with, all corporate policies.

**What you will bring**:
The ability to work in a fast-paced environment, handling multiple priorities. Excellent written and verbal communication skills, with ideally one or more years of customer service experience, preferably in a call center environment. The skill to communicate with individuals at all levels of an organization and ability to work in a team environment.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 368328 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

  • Customer Support Advisor

    2 weeks ago

    Sittingbourne, Kent, United Kingdom PowaKaddy International Full time

    A fantastic opportunity for a Customer Support Advisor join the world’s leading electric golf trolley brand. Established in 1983, PowaKaddy is a pioneer and market leading manufacturer of electric golf trolleys. Headquartered in Kent, England, it is here that all the early concepts, design, development, and product assembly are carried out. Setting the...

  • Customer Support Advisor

    Found in: Jooble UK C2 - 2 weeks ago

    Sittingbourne, Kent, United Kingdom PowaKaddy International Full time

    A fantastic opportunity for a Customer Support Advisor join the world’s leading electric golf trolley brand. Established in 1983, PowaKaddy is a pioneer and market leading manufacturer of electric golf trolleys. Headquartered in Kent, England, it is here that all the early concepts, design, development, and product assembly are carried out. Setting the...

  • Sales Support Executive

    9 hours ago

    Sittingbourne, Kent, United Kingdom Insight Select Full time

    Sales Support Executive / Sittingbourne / Hybrid Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Overview: Our client, a global leader in retail fixtures and fittings are currently hiring for a Sales Support Executive to join their team. The purpose of the role is to work closely...

  • Customer Training Support Advisor

    Found in: Jooble UK C2 - 5 days ago

    Sittingbourne, Kent, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? Previous customer service experience is preferred, but not required. Ensuring excellent customer care is at the forefront of everything you do - Updating and inputting of client...

  • Customer Training Support Advisor

    5 days ago

    Sittingbourne, Kent, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? Previous customer service experience is preferred, but not required. Ensuring excellent customer care is at the forefront of everything you do - Updating and inputting of client...

  • Customer Services Assistant

    4 days ago

    Sittingbourne, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    **Customer Services Assistant** **Sittingbourne - Must Drive due to location** **Parking on site** **Monday to Friday 37.5 hours per week** **Great benefits!** Fantastic opportunity to join one of Kent’s most sought-after employers You will be customer facing, managing the progression of customer orders from start to finish. This role will require...

  • Customer Service Advisors

    7 days ago

    Sittingbourne, United Kingdom Earl Street Employment Consultants Ltd Full time

    Our client based in Sittingbourne are looking to recruit temporary Customer Service Advisors to join them as soon as possible ongoing with the possibility of temporary to permanent. The hours of work will initially be 9:00am - 5:30pm, Monday to Friday. The hourly payrate will be £10.42 per hour. You will be there for every customer, offering support, help...

  • Customer Service Advisors

    13 hours ago

    Sittingbourne, United Kingdom Earl Street Employment Consultants Ltd Full time

    Our client based in Sittingbourne is looking to recruit temporary Customer Service Advisors to join them from Monday 4th September ongoing with the possibility of temporary to permanent. The hours of work will initially be 8:00am - 4:30pm, Monday to Friday, however the client work a staggered start time, so you may well be asked to work 8:30am to 5pm or 9am...

  • Sales Support Executive

    2 hours ago

    Sittingbourne, United Kingdom Insight Select Full time

    Sales Support Executive / Sittingbourne / Hybrid Overview:   Our client, a global leader in retail fixtures and fittings are currently hiring for a Sales Support Executive to join their team.   The purpose of the role is to work closely with the sales team and customers to ensure they are provided quotations on products discussed with the sales team. This...

  • Customer Service Advisor

    Found in: Appcast UK C C2 - 5 days ago

    Sittingbourne, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve:- Handling calls from...

  • Customer Service Advisor

    Found in: Whatjobs ES C2 - 4 days ago

    Sittingbourne, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve: - Handling calls...

  • Customer Service Advisor

    Found in: Appcast UK C2 - 5 days ago

    Sittingbourne, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve:- Handling calls from...

  • Customer Service Advisor

    Found in: Talent UK C2 - 1 week ago

    Sittingbourne, United Kingdom Deverell Smith Recruitment Ltd Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve:- Handling calls from...

  • Customer Service Advisor

    Found in: Appcast Linkedin GBL C2 - 6 days ago

    Sittingbourne, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve:- Handling calls from...

  • Customer Service Advisor

    Found in: Talent UK 2A C2 - 5 days ago

    Sittingbourne, United Kingdom deverellsmith Full time

    Want to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve:- Handling calls from...

  • Customer Service Executive

    4 days ago

    Sittingbourne, United Kingdom Crux Careers Full time

    Sittingbourne £20,000 - £26,500 per annum + bonus and commission - depending on experience. Monday to Friday 9:00 - 18:00 and every other Saturday 9:00 - 17:00 (with a day in lieu). You will also receive 20 days annual leave + bank holidays. Do you have proven customer service skills, not necessarily in the property industry, and have a clear...

  • Administration, Coordination and Customer Service

    6 days ago

    Sittingbourne, United Kingdom Marshall Group Full time

    Are you looking for an “Extraordinary” opportunity for 2023 within office administration coordination or customer service? Are you looking to reinvigorate your career? Looking to join a progressive and ambitious organisation or just intrigued about what Marshall has to offer? As a flexible employer we are open to hours and times of work that fit in...

  • Security Officer

    Found in: Whatjobs ES C2 - 4 days ago

    Sittingbourne, United Kingdom Bardwood Support Services Limited Full time

    About the roleTitle – Security OfficerPay Rate – £11.44-£12.50phLocation –SittingbourneShift Timings – Various hours, both part time and full time between Monday to Sunday (shift times can be as early as 0700 start and 2300 finish)An excitingopportunity has arisen to work on behalf of our client as a security officer, based in...

  • Supply Chain Assistant

    6 days ago

    Sittingbourne, United Kingdom Premier Work Support Full time

    Due to the continued expansion and growth of a well established independent manufacturing company based in Sittingbourne, an exciting opportunity has arisen for a permanent **Supply Chain Assistant **to assist in the Supply Chain Department. **Reporting to the Supply Chain Manager, the role will entail**: - Processing sales and works orders/assemblies...

  • Warehouse / Stores Person

    3 days ago

    Sittingbourne, United Kingdom Premier Work Support Full time

    Due to the continued expansion and growth of a well established independent manufacturing company based in Sittingbourne, an exciting opportunity has arisen for an**Warehouse/ Stores Person** to join their small team in the Supply Chain Department.You will be picking items for orders quickly and efficiently and maintaining accurate levels and storage of...