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London, United Kingdom Doh'hut Exmouth Market Full time

Lionshare invests in purpose-driven, authentic food & beverage Brands that make people feel like they are part of something special. We are so fortunate to be working with Doh'hut on their expansion across the UK and around the World.

At Doh’hut we want people to indulge in the most high-quality donuts you’ve ever tasted. We guarantee you’ll enjoy our creations as a lot of time and love is put into each and every batch.

All of our donuts are handmade using quality flour from Shipton Mill. We fry the donuts until they’re superbly golden, roll them in sugar and stuff with mouth-watering fillings.

All the ingredients are of the finest quality, and every bit of dough and fillings are made by hand every day.

At Lionshare we hire more for attitude than aptitude. While having experience and knowledge of restaurant, bakery and or coffee shop operations can be of benefit, we are also very willing to teach you everything you need to know. You just need to have the right attitude, good work ethic and attention to detail.

Anyone who works as a member of the Front of House (FOH) Team is the most critical role to ensuring a seamless and high-quality guest experience. FOH Staff set the tone from the moment a guest enters the bakery until the time they leave.

FOH Staff will be welcoming, friendly, genuine, authentic, and confident. This is a position that requires:

- People skills: Excellent interpersonal skills and the ability to make guests feel welcome and well cared for
- Teamwork: The ability to work closely with other team members during a shift
- Negotiation: Addressing guest complaints efficiently and effectively to ensure overall customer satisfaction
- Organisation skills: Being able to multi-task and juggle competing priorities throughout a shift
- Operations knowledge: Understanding of how hospitality venues run on a day-to-day basis including staff rostering, opening and closing routines, and cleaning protocols

A member of the FOH Team will be working in a faced-paced environment that requires good communication skills and a good work ethic.

Job activities will be greeting guests, taking orders, and serving and packaging donuts and drinks all with a genuine smile. You will need to work with the Barista to ensure orders are completed to the customers' satisfaction. You will need to work with the Pastry/Back of House Team to ensure stock levels are being optimized and refilled. You will also be responsible for ensuring all FOH and customer areas are clean and presentable.

This is a great role for someone who wants to start a career in the hospitality industry. As a rule, Lionshare promotes from within and this role can quickly lead to FOH Supervisor, Assistant Bakery Manager (AGM) and Bakery Manager (GM), along with several other opportunities within the organisation.

Prior to serving guests, you will be required to satisfactorily complete Level 1 UK Food and Hygiene Certification, as well as satisfactorily complete Doh’hut’s FOH Orientation and Training Course. Will cover all associated costs of the training and your time to complete them.

INDFOH