Travel & Transport Assistant

4 weeks ago


Norwich, United Kingdom Norfolk County Council Full time

**Permanent Contract | 37 hours per week | £22,369 to £24,054 per annum (Grade E) | Norwich**

We are looking for a motivated individual who is keen to work as part of a team to deliver transport services for children needing to get to and from school and social care visits. This role is primarily focussed on children with special educational needs and disabilities therefore an understanding of SEND would be helpful, although not necessary.

You will be a good communicator and confident in talking to customers, transport operators and schools. You will also have a good working knowledge of IT systems and the ability use a database to manage customer and contract data. This is a very busy team so you will need to be flexible and able to manage your own workload, but this is also a very rewarding role for someone who wants to make a difference to children and families.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

job description and person specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

**Closing date: 12 April 2023**

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.


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