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Customer Service Representative

4 weeks ago

Pudsey, United Kingdom Lantern Debt Recovery Services Full time

**CUSTOMER SERVICE REPRESENTATIVE (**WORK FROM HOME / HYBRID**)**

**IMMEDIATE START**
- **Competitive salary: £22,037.28**_
- **Monthly bonus up to £459.11(£5,509.32 bonus per year)**
**Holidays**:_**31 days holiday (incl: public holidays) - rising with service**

**Remote home working** 2 out of 4 weeks**

**A bundle of benefits**:_healthcare, cash back, employee assistance, free monthly flexi points to spend at high street retailers, pension plan, gym discounts, free on-site parking, loyalty reward scheme, referral schemes, casual dress code, free breakfast bar & pizza club when working at the office, birthday bash and lots, lots more_

**What you’ll need.**
- Customer Service experience in a Contact Centre environment
- Empathy and Honesty
- Influencing and negotiating skills
- Supportive telephone manner with strong communication skills
- Computer skills (ideally using customer data systems)
- Experience of working to qualitative targets

**What you’ll be doing.**

Get in touch today, we’ll have a chat and take it from there

**Job Types**: Full-time, Permanent

**Salary**: £22,037.28 per year

**Benefits**:

- Casual dress
- Company pension
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Pudsey, LS28 6AT: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: Hybrid remote in Pudsey, LS28 6AT

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