Service Coordinator
4 months ago
Join a highly reputable, Manufacture leading company
- Opportunity to learn and create a new skill set
**About Our Client**:
We are working with an established business based in Manchester, know well in the Utilities market. Assisting to a wide range of Clients in a fast moving market, they are looking for someone for their Service Coordinator role to provide exceptional levels of customer service.
Key responsibilities for the Service Coordinator are:
- Responding and managing customer enquiries with potential and existing clients
- organising engineers diaries, sending jobs to their planners, allocating nearest to what is required
- Generate & provide weekly KPI reports
- Adding clients on to the portal wherever possible
- Chase and process quotes
- Escalating queries where necessary to the relevant staff members
- Handling all aspects of customer requests including complaints in a timely and professional manner
**The Successful Applicant**:
- Great attention to detail
- Exceptional organisational skills
- Ability to work individually and as part of a team
- Willingness to learn and progress
- Preferably experience working as or similar role
**What's on Offer**:
- £22,000 - £26,000
- Opportunities for quick progression
- No weekend work
- Free on site parking
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