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Rides and Attractions Team Leader

2 months ago

Basildon, United Kingdom 360 Play Full time

**TIME TO LAUNCH A NEW CAREER IN 2024**

360 Play is one of the leading names in family entertainment centres and we are looking for multi talented leisure professionals with a passion for our industry to join our dynamic team. From our launch in 2009 we have received hundreds of thousands of guests every year, showing great solid growth. The company strives to always exceed customer expectations and wow the users to keep them coming back.

We currently have sites in Milton Keynes, Stevenage, Leicester, Basildon, Redditch, Farnborough and Rushden Lakes

**Now is a fantastic time to join a growing company.**

We are currently recruiting for a Rides and Attractions team leader at 360 Play Basildon a real people person with infectious energy.

As a team leader you will be the primary support to the general manager and will offer support for the day to day supervision of operations whilst being a real visual presence around the centre. You will be responsible for maintaining standards and you’ll have a real passion for providing an unforgettable experience for our customers.

**Other skills that will need to be demonstrated include**:

- Willing to ‘roll up your sleeves’ and lead by example.
- Lots of energy and passion to deliver fantastic customer service through a team
- Have the ability to manage, motivate, train and develop staff
- Conduct daily checks and sign off pre-operational ride checks
- Ensure the presentation of the rides and attractions are maintained to high standards and the area is “guest ready” for opening time
- Maintain the cleanliness, safety and quality of the service
- Carry out periodic audits of your rides and attractions
- Handle guests in a polite and professional manner at all times, ensuring guest safety and satisfaction are protected and promoted both personally and within team
- Ensure rides and attractions are strictly operated at all times in accordance with Health and Safety regulations and as detailed within Ride Operations training manuals, taking at all times the safety and well-being of guests and staff as your primary responsibility within the assigned area
- Excellent attention to detail
- Flexible and versatile working - evening and weekend working will be required.
- Good interpersonal skills and the ability to build strong mutually supportive relationships.

Package: DoE, plus company benefits, contributory pension, profit related bonus.

Desired experience:

- Supervising and leading a multi-skilled team

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Store discount

Work Location: In person

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