Wellbeing Support Assistant

3 months ago

Edinburgh, United Kingdom Compass. Therapy. Support. Community Full time

**Wellbeing Support Assistant **Compass Therapy Centre**
**_£10.90 per hour. 16 hours per week _**
Compass. Therapy. Support. Community (formerly the MS Therapy Centre Lothian) is an independent charity that is run by board of trustees elected by its membership. We have been providing specialist self-management support therapies and activities for over 35 years from our Centre based in Leith, Edinburgh. Our aim is to enable and empower people living with neurological conditions to make informed decisions about their lives and support them in managing their condition and symptoms, and in the daily challenges they face.
Compass Therapy Centre provides a therapeutic hub where clients can access a wide range of services, therapies, advice, and support in a friendly and welcoming environment. Day to day operations involve the delivery of physiotherapy, oxygen therapy, a wide range of complementary therapies, condition specific information, advice, and referrals to partner organisations.
**Purpose of role**
- To provide operational and administrative support in all aspects of the work of the Compass. Therapy. Support. Community, in line with agreed priorities, to ensure it runs smoothly and efficiently and to support a positive, and welcoming environment for our clients.

**Organisational position**

Principal Duties
- To provide general administrative support to the staff team, including but not limited to, correspondence, processing enquiries, and disseminating information, ensuring data protection and confidentiality procedures are followed, and to assist in the operation of Compass. Therapy. Support. Community.
- To support the physiotherapy team and carry out specific tasks with confidence and competence as instructed, whilst demonstrating sound initiative.
- To supervise and assist in the running of classes and group work alongside the physiotherapist.
- To help and support the delivery of oxygen treatment sessions with support from volunteers in accordance with the staff rota, carrying out safety checks as required and following established protocols, to ensure the safe and timely operation of the hyperbaric oxygen chamber.
- To support Centre management in marketing and promotion of Compass. Therapy. Support. Community and its services, and in maintaining community relationships and links.
- To be responsible for own time-management, maintaining an efficient diary where needed whilst ensuring effective delivery of day-to-day services.
- To monitor stocks within the service and re-order supplies using the appropriate systems.
- To assist in the general maintenance of treatment areas, alongside therapy staff to ensure a clean, tidy, hazard-free environment for clients and staff.

Other Duties
These duties are a guide to the work that the post holder will initially be required to undertake. Other duties or a change of duties may be necessary from time to time.
Competencies

**Takes personal responsibility for the part they play in our organisation, - our mission and values and wider society**

**Client Focus**

**Keeps the needs of our clients at the heart of activities**

**Consistently role models high standards and good practice**

**Applies an understanding of equality and diversity to strengthen positive engagement in all our client activities and services**

**Maintains commitment to targets and results, striving consistently to achieve them**

**Helps to provide clear, consistent, and appropriate messages at all levels of our organisations and beyond**

**Actively leads, establishes expectations, accountabilities, purpose, and vision, creating an environment where others can achieve optimal performance**

**Person Specification**

**Essential**

**Desirable**
**Qualifications**
Good IT Skills

x

Standard Grade English and Maths, SVQ1 or SCQF Level 4 equivalent

x

Health and Social Modules

x
**Skills/competencies (additional to the standard competencies)**
Ability to prioritise and work across a range of options, and able to work under instruction

x

Excellent time management skills with the ability to work on own initiative with mínimal supervision.

x

Ability to think creatively to solve problems in potentially variable and diverse situations

x

Ability to work collaboratively with other professionals

x

Excellent communication, interpersonal and negotiation skills, and the ability to communicate confidently at all levels both within and outside of Compass. Therapy. Support. Community.

x
**Knowledge**
Knowledge and awareness of systems used within Health and Social Care, City of Edinburgh

x
**Previous experience**
Experience of working in a social care setting

x

Evidence of using IT packages, including Microsoft Office.

x

Experience of Manual Handling Techniques

x
**Personal qualities**
A positive can-do attitude

x

A good level of physical strength and ability required to assist those clients with disabilities.

x

A willingness to learn and a commitment to continuous professional d

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