Nepts Hospital Liaison Assistant

2 weeks ago


Nottinghamshire, United Kingdom East Midlands Ambulance Service NHS Trust Full time

Non emergency patient transport services (NEPTS) is at the forefront of ensuring that patient with a medical need, get to their appointment.

This role supports hospital staff, our own staff and volunteers and our patients in getting the best experience of EMAS NEPTS. You will be the first point of contact for patients, health care professionals and ambulance crews within the hospital environment. Providing advice and guidance in relation to NEPTS queries
- Greet patients and visitors at the ambulance liaison desk
- Answer calls from hospital departments professionally and politely and in a timely manner
- Book patients ready for NEPTS transport following appointments.
- Liaise with Operational Crews regarding patient journeys and any required updates and input all data into Cleric control and dispatch system.
- Liaise with Health Care Professionals as and when required regarding patient journeys.
- Record all additional information received regarding patients/patient journeys into Cleric for reporting and auditing purposes.
- Provide a high level of customer service at all times to all internal and external customers.
- Maintain patient confidentiality at all times
- Report near miss/incidents immediately via the Trust Incident Reporting Procedure.
- Escalate any safeguarding concerns to the relevant Health Care Professionals and Safeguarding Referral Team.

This is an ideal opportunity for individuals to join a service which is committed to delivering outstanding patient care across Derbyshire and the East Midlands. If you are looking for a role that truly delivers job satisfaction and the opportunity to develop in an environment where the patient is at the centre of everything we do, then this role is for you.
- Greet patients and visitors at the ambulance liaison desk
- Answer calls from hospital departments professionally and politely and in a timely manner
- Book patients ready for NEPTS transport following appointments.
- Liaise with Operational Crews regarding patient journeys and any required updates and input all data into Cleric control and dispatch system.
- Liaise with Health Care Professionals as and when required regarding patient journeys.
- Record all additional information received regarding patients/patient journeys into Cleric for reporting and auditing purposes.
- Provide a high level of customer service at all times to all internal and external customers.
- Maintain patient confidentiality at all times
- Report near miss/incidents immediately via the Trust Incident Reporting Procedure.
- Escalate any safeguarding concerns to the relevant Health Care Professionals and Safeguarding Referral Team.



  • Nottinghamshire, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

    Job summary A 12 month secondment opportunity has arisen to lead and manage the day-to day operations and performance of the CAMHS Crisis Resolution and Home Treatment team and CAMHS Liaison team based at Hopewood, Kings Mill Hospital and the Queens Medical Centre. The post-holder will oversee management supervision and support the multi-disciplinary...


  • Nottinghamshire, United Kingdom Eden Brown Full time

    Eden Brown are working in partnership with an industry leading architectural practice in Nottinghamshire looking for an Part 1 Architectural Assistant. You will be involved in a variety of projects across a range of sectors including mixed use, residential, hospitality and workplace. **Requirements**: - Degree in related design field or equivalent...


  • Nottinghamshire, United Kingdom FES FM Ltd Full time

    Preparation of written quotations for various clients. Preparation of supplier quotation / tender requests.Liaison with Operations Managers and Engineers.Assist with invoice queries and resolution.Able to collate data to prepare monthly client invoice valuations.Issuing of Purchase Orders for subcontractors and materials.Complete month end Provisions...


  • Beeston, Nottinghamshire, United Kingdom FES FM Ltd Full time

    Preparation of written quotations for various clients. * Preparation of supplier quotation / tender requests. * Liaison with Operations Managers and Engineers. * Assist with invoice queries and resolution. * Able to collate data to prepare monthly client invoice valuations. * Issuing of Purchase Orders for subcontractors and materials. *...


  • Beeston, Nottinghamshire, United Kingdom FES FM Ltd Full time

    Preparation of written quotations for various clients. * Preparation of supplier quotation / tender requests. * Liaison with Operations Managers and Engineers. * Assist with invoice queries and resolution. * Able to collate data to prepare monthly client invoice valuations. * Issuing of Purchase Orders for subcontractors and materials. * Complete month end...

  • Survey Technician

    4 weeks ago


    Nottinghamshire, United Kingdom FES FM Ltd Full time

    Preparation of written quotations for various clients. * Preparation of supplier quotation / tender requests. * Liaison with Operations Managers and Engineers. * Assist with invoice queries and resolution. * Able to collate data to prepare monthly client invoice valuations. * Issuing of Purchase Orders for subcontractors and materials. * Complete...


  • Nottinghamshire, United Kingdom Russell Taylor Group Ltd Full time

    Are you looking for a role based in London? Do you have on site electrical experience? Would you like to work for a company established 50 years ago? This role offers the chance to learn and develop your knowledge within switchgear, working on site alongside leading experts in LV switchgear. Exciting projects on a range of sectors including Data Centres...


  • Nottinghamshire, United Kingdom Russell Taylor Group Ltd Full time

    Are you looking for a role based in London?Do you have on site electrical experience?Would you like to work for a company established 50 years ago?This role offers the chance to learn and develop your knowledge within switchgear, working on site alongside leading experts in LV switchgear.Exciting projects on a range of sectors including Data Centres and both...

  • Estates Officer

    7 days ago


    Nottinghamshire, United Kingdom Skanska Full time

    **General information**: **City/town**: - Nottinghamshire**Job field**: - Other Operations**External closing date**: - Friday, December 1, 2023**Type of contract**: - Permanent**ID**: - 3341**Description and requirements**: Skanska, one of the world - s leading project development and construction groups, is an inclusive and responsible business that...

  • Scrub Practitioner

    2 days ago


    Arnold, Nottinghamshire, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you a Scrub Practitioner with a special interest in Orthopaedics? If so, we have an exciting opportunity for you to join a fantastic Private Hospital in Nottingham. This full-time role, covering a flexible shift pattern across seven days, including on-call, could be the perfect next step in your career. A variety of soft skills and experience may be...

  • Apprentice Head Chef

    22 hours ago


    Bleasby, Nottinghamshire, United Kingdom Tom Browns Brasserie Full time

    25% off all food, drink, rooms at all RedCat Venues* (T&C’s) apply Great opportunities to progress within a growing company Financial wellbeing programme Employee recognition programme Meal deals whilst on shift Apprenticeship Programme 24hrs access to the companies training and development site. Wellness Programme Life Insurance We are looking for a Head...


  • Elston, Nottinghamshire, United Kingdom ClearCourse Full time

    Join ClearCourse Business Services division in Preston as a Junior Sales Development Representative! Are you a driven and target-focused individual looking to kickstart your career in sales? As an SDR youll act as a liaison between our sales team, internal teams, stakeholders, and our clients, ensuring customer satisfaction and proactively addressing clients...


  • Elston, Nottinghamshire, United Kingdom ClearCourse Full time

    Join ClearCourse Business Services division in Preston as a Junior Sales Development Representative! Are you a driven and target-focused individual looking to kickstart your career in sales? As an SDR youll act as a liaison between our sales team, internal teams, stakeholders, and our clients, ensuring customer satisfaction and proactively addressing clients...

  • Night Manager

    3 weeks ago


    Worksop, Nottinghamshire, United Kingdom Frasers Group Full time

    At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS,...

  • Technician Level 3

    1 week ago


    Mansfield, Nottinghamshire, United Kingdom H9 Technical Full time

    H9 Technical Recruitment are partnered with the UK's leading renewable energy generator of low carbon power from captured landfill and mineral methane. We are llooking to hire a Controls and Instrumentation (C&I) Technician - East Region to be responsible for planned and reactive maintenance, fault-finding, trouble shooting, repairing, installing, modifying,...

  • Duty Manager

    3 weeks ago


    Worksop, Nottinghamshire, United Kingdom THE LION HOTEL Full time

    Frasers Group is seeking a proactive and detail oriented Duty Manager to play a crucial role in our dynamic hospitality team, you will be instrumental in delivering great customer service, team motivation, adhering to the highest levels of cleanliness and promoting the company values. Oversee the day-to-day operations of the hotel Personally deliver...


  • Mansfield, Nottinghamshire, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    Sherwood Forest Hospitals are looking for a Children and Young Person Matron who is passionate about leading change and adding value to patient care. The post holder should be an experienced paediatric nurse leader who is enthusiastic, dynamic and keen to make a positive impact on nurse training, education, professional development, patient experience and...

  • C&I Technician

    1 week ago


    Mansfield, Nottinghamshire, United Kingdom H9 Technical Full time

    H9 Technical Recruitment are partnered with the UK's leading renewable energy generator of low carbon power from captured landfill and mineral methane. We are llooking to hire a Controls and Instrumentation (C&I) Technician - East Region to be responsible for planned and reactive maintenance, fault-finding, trouble shooting, repairing, installing, modifying,...


  • Hucknall, Nottinghamshire, United Kingdom Anderselite Full time

    Electrical Supervisor Location: Midlands and Yorkshire (Travel Required) Industry: Water Industry (Electrical and Civils) Contract Type: Permanent Job Purpose: The Electrical Supervisor is responsible for overseeing and conducting electrical operations to the highest standards of quality, efficiency, and safety. This role requires travel within the...

  • C&I Technician

    1 week ago


    Mansfield, Nottinghamshire, United Kingdom H9 Technical Full time

    H9 Technical Recruitment are partnered with the UK's leading renewable energy generator of low carbon power from captured landfill and mineral methane. We are llooking to hire a Controls and Instrumentation (C&I) Technician - East Region to be responsible for planned and reactive maintenance, fault-finding, trouble shooting, repairing, installing,...