Urology Healthcare Assistant

2 weeks ago

Paignton, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

As a Healthcare Assistant with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care. Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times.

Main duties of the job

To prepare daily clinics

To assist with consultant and nurse led clinics

Work as a member of a specialist team

Communicate effectively with members of the multidisciplinary team, patients and their families/carers.

To work within the limits of own competence and responsibility within the team and organisation, as identified by the appropriate accountable professional

Respond to individual needs in order to maintain a safe environment and to report any identified risks

The urology outpatient service sees both cancer and benign patients in the outpatient setting, running nurse and consultant led procedure and investigation clinics daily. We offer support and advice to patients and other professionals within the acute and community setting and work alongside other departments to enhance the patient’s pathway of care.

The urology team is a small, friendly team that is currently working over multiple sites. We are a supportive team committed to providing our patients an excellent standard of care, and are committed to service improvement and staff development through education and training, helping staff to realise their true potential.

Communication and Working Relationships
- To take part as requested in unit meetings, encouraging effective communications between other staff.
- To participate in team building/communication, and to develop a cohesive, supportive and effective team. To work towards the agreed philosophy and objectives of the department.
- Participate in client and public involvement activities.
- To liaise and communicate effectively with all parts of the multidisciplinary team to co-ordinate person-centred care.
- To liaise and communicate effectively with all service users and relatives.
- To ensure a cohesive working environment and effective team work in all assignments.
- To liaise with the multidisciplinary team, coordinating patient care, communicating with relatives ensuring they have adequate information at all times.
- To liaise with other departments ensuring information regarding the patient is given appropriately.

Planning and Organisation
- At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care.
- Be responsive to change and able to work in an environment which has constant interruptions.

Responsibility and Accountability
- Assist with the running of Urology consultant and nurse led clinics.
- Participate with the preparation of environment and equipment.
- Assist with Urological investigation procedures in outpatient department.
- Adhere to all infection control guidance and policies.
- Act with integrity and professionalism, ensuring that you are demonstrating responsible behaviours at all times, in accordance with our Trust values.
- Be accountable for your actions and learn from mistakes. Be honest and share experiences, encouraging learning in others.
- Supporting the wider team during peak activity or during absences.
- To ensure high standards of care in accordance with agreed policies and procedures.
- To work with registered nurses and senior clinical staff to maintain a clean and safe environment for clients and staff.
- To be aware of clients’ emotional, social and physical needs, reporting back to senior staff responsible for clients’ care.
- Support patients undergoing investigations for a possible cancer diagnosis within the clinic environment/appointment.
- Provide information to enable the effectiveness of care delivered to be evaluated and accurate records maintained.
- Record in the relevant documentation the care that has been delivered contemporaneously.
- Recognise and respond appropriately to urgent and emergency situations.
- Work collaboratively with registered / senior staff, other health professionals and hotel service staff to ensure clients’ holistic needs are met.
- Update client IT systems in the absence of the unit administrator where appropriate.
- To liaise with unit administrators regarding clients’ records for clinics / admissions / discharges.
- Report any incidents, accidents or complaints to the person in charge of the unit in accordance with Trusts policies.

Responsibility for Finance, Equipment and Other Resources
- Everyone has a responsibility to ensure effective and conservative use of resources.
- Maintain paperless filing wherever possible (excluding where any statutory duty may exist). Do not print/ photocopy unless necessary
- Ensure conservative use of stationery, not using equipment to excess
- Ensure t

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