Ptp Account Management Associate

4 weeks ago

Lancashire, United Kingdom ISS Facility Services Full time

**Controls, Risk and Transformation**:
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**Business Area: Controls, Risk and Transformation**:
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**Place of Work: Lancashire**

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**Contract Type: Fixed Term Contract**

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**Hours: 37.5**

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**Context**

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**PTP Account Management Associate**

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**Bolton**

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**Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed**

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**The PTP Account Management Associate role is key to minimising risk around the AP Ledger and P&L and reports into the PTP Account Management Team Lead.**

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**The associate will be responsible for the full reconciliation and resolution of a portfolio of supplier accounts as defined within the Supplier Statement Reconciliation policy.**

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**As PTP Account Management Associate, you will take ownership & co-ordinate the resolution of issues via the supplier statement reconciliation and account management process via Jira.**

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**The associate will be responsible for daily incoming queries from suppliers and the Finance Community within ISS in line with the internal Service Level Agreements.**

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**They will drive compliance across key stakeholders using system data and reporting to ensure timely response, resolution and root cause analysis of key issues driving queries. Much of the interactions day to day will also involve liaison with external vendors and the ISS Procurement teams.
**Key Responsibilities**

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- **Fully reconcile and cleanse accounts as per the Supplier Statement Rec (SSR) Policy**
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- **Take ownership of assigned supplier accounts**:

- **Re-educate Internal/external stakeholders on Invoice compliance to drive Right First-Time invoice submission across multiple sub systems**
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- **Work with Procurement to re-educate the Business Users to drive adherence to best practice**
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- **Drive timely resolution with root cause to deliver to Prompt payment code (PPC)**
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- **Participate as required as a team member in other special projects**
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- **To carry out any other ad-hoc duties, as and when required**
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**Professional and personal competencies/qualifications**

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- **Good general secondary education or equivalent**
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- **Accounts Payable / Procure to Pay experience is essential**
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- **Proven experience of query resolution**
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- **Detailed knowledge across Procure to Pay processes (ie, 3-way match)**
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- **Experience in a similar role within a multi-site business is desirable**
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- **Prior experience of working within a Finance Shared Service Centre is preferable but not mandatory**
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- **Experience of working within Jira or similar ticketing systems would be advantageous but not essential**
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- **A self-starter with a strong ethos in Customer focussed outcomes**:

- **Uses data to generate, evaluate and act on options and opportunities for Issue resolution**
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- **Build and maintain robust relationships with key stakeholders**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**

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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

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**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

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**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

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**Please click on the following link for more information on this role**:
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**ISS is proud to be a diverse and inclusive employer.**
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**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.**
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**Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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