Supervisor Retail

4 months ago

Workington, United Kingdom Peacocks Full time

Retail Supervisor

**Responsibilities**:

- Supervise and manage the daily operations of the retail store
- Provide leadership and guidance to the retail team
- Ensure excellent customer service is provided at all times
- Monitor and maintain inventory levels
- Train and develop retail staff on sales techniques and product knowledge
- Create and implement strategies to meet sales targets
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain a clean and organized store environment
- Oversee cash handling procedures and ensure accuracy

**Skills**:

- Administrative skills to handle paperwork, scheduling, and inventory management
- Excellent phone etiquette to handle customer inquiries and provide assistance
- Multilingual skills to effectively communicate with diverse customers
- Sales management skills to drive sales and meet targets
- Organizational skills to maintain a well-stocked and visually appealing store
- Ability to manage and supervise a team of retail staff
- Bilingual skills are a plus for effective communication with customers and staff members
- Strong leadership abilities to motivate and inspire the retail team

We offer competitive pay, opportunities for career advancement, and a positive work environment. If you have the required skills and experience, we would love to hear from you

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications associated with the role.

**Job Types**: Part-time, Temporary contract

Pay: From £11.64 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Retail management: 2 years (preferred)
- Management: 2 years (preferred)
- Retail sales: 2 years (preferred)
- Supervising experience: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Peacocks workington

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