Customer Service Apprentice
3 weeks ago
**Customer Service Apprentice - training to be a Service Advisor**
**(Mertrux Derby)**
Applications are invited for the post of Customer Services Expert Apprentice (Service Desk) for Mertrux Limited. This is a full time position, reporting to the Aftersales Manager.
Your main duties will include the administration, updates and job processing for our customers whilst their Mercedes Benz vans and trucks are in for maintenance/repair. You will be monitoring the repair process, progress chasing, chasing order numbers and raising the correct documentation.
The person we are looking for must have excellent communication skills, attention to detail and good computer skills. They need to be honest, enthusiastic, hardworking, self-motivated and respond well to challenging situations.
Mertrux invest heavily in their people ensuring that they receive the main dealer training and support they need to grow with the company.
Skills;
Microsoft Word/Excel essential
GCSE English/Maths 5+ or equivalent
You should be a confident communicator
We can offer you an excellent salary package plus Mertrux/Mercedes Benz apprenticeship training.
**Salary**: From £5.23 per hour
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
Work Location: One location
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