Admin Support

6 months ago


StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

Admin Support (Clinic Administration Services)

Agenda for Change Terms and Conditions

£ 22,383 annum full time/part time considered

Applications are invited for the above post, which is based in the Radiology Department at the University Hospital of North Tees & Hartlepool.

We are looking for an enthusiastic person able to cope under pressure in this busy department and who is able to work as part of a team. Main duties will be reception, booking appointments and general office duties.

The successful applicant may be required to rotate cross site to include North Tees, Hartlepool, One Life and Peterlee Hospitals. The department operates some extended working days to include 8-8 cover.

Good Educational background to at least G.C.E./G.C.S.E level or equivalent and good communication skills are requirements for this Post. Knowledge of operating a computer system would be an advantage.

Applicants wanting any further information about this post can contact Debbie Giddings, Office Manager, UHNT, Tel: 01642 624188

Main duties will be reception, booking appointments and general office duties.

The successful applicant will be required to rotate cross site to include North Tees, Hartlepool, One Life and Peterlee Hospitals. The department operates some extended working days to include 8-8 cover.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities.

Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.

Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to support the provision of care to patients.

Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines

Participate in any/all associated training, development and appraisal processes relevant to required duties of this post.

Adhere to all Trust requirements relating to behaviours and professional conduct at work.

Key Result Areas

**Communication and Team Working**:
Respond to a diverse range of enquiries via letter, face to face contact or telephone from patients, relatives and other service users in an efficient, professional and courteous manner that is consistent with all related legislation, policies and procedure sourcing any relating information that might help deal with a query more effectively, taking accurate written messages and passing more complex queries on to relevant staff members.

To act as department/ward receptionist, greeting and directing visitors and service users on arrival in a professional and courteous manner in accordance with Trust standards and expectations (ward admin).

**Use of Computerised Systems and Records Management**:
Following appropriate training and adherence all organisational policies, procedures and guidelines, assist in maintenance and reporting of information through the input of data into relevant trust/departmental patient related clinical systems using appropriate technologies and equipment as and when required,

Be responsible for ensuring that all information relating to attendees, DNA’s appointment bookings etc., is kept up to date at all times through effective utilisation of relevant patient related systems within work area, checking that all data being entered is valid and relating to the correct patient record on screen. (if appropriate to work area)

Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOP’s and trust guidelines.

**Gene


  • Admin Support

    8 months ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    To work as part of the Diabetic Eye Screening Programme covering Stockton, Hartlepool and Easington localities Appointment management and monitoring clinic availability is an essential element of this post. To include excellent telephone manner when dealing with patients who contact the screening programme. To be responsible for the processing of Diabetic...

  • Admin Assistant

    3 weeks ago


    Stockton-on-Tees, United Kingdom First Choice Recruitment Full time

    Our client based in Stockton on tees are looking for a part time Admin/Data input assistant The hours will be 24 hours per week Monday to Friday Job Role • To accurately input data into our MRP system (AmmPro) in relation to all Foundry processes • Maintain all data and create appropriate documentation e.g., advice notes, product certification...

  • Admin Assistant

    4 weeks ago


    Stockton-on-Tees, United Kingdom CV-Library Full time

    Our client based in Stockton on tees are looking for a part time Admin/Data input assistant The hours will be 24 hours per week Monday to Friday Job Role • To accurately input data into our MRP system (AmmPro) in relation to all Foundry processes • Maintain all data and create appropriate documentation e.g., advice notes, product certification...

  • Admin Assistant

    1 month ago


    Stockton-on-Tees, United Kingdom Barchester Healthcare Full time

    Job summary As an Admin Assistant at a Barchester independent mental health hospital, you'll carry out a range of responsibilities to help deliver quality care and support for patients. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with patients, and showing prospective...

  • Admin Assistant

    1 month ago


    Stockton-on-Tees, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLEAs an Admin Assistant at a Barchester independent mental health hospital, you'll carry out a range of responsibilities to help us deliver the quality care and support our patients deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with patients...


  • Stockton-On-Tees, United Kingdom CBRE Full time

    **Job Title: Receptionist and Admin Support** CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a receptionist to join the Sopra Steria Account team located at the Sopra Steria building in **Stockton on Tees**. **Client Key Responsibilities** - Provide support to...

  • Admin Assistant

    6 months ago


    Stockton-on-Tees, United Kingdom Catch 22 Full time

    We are currently looking for an **Admin Assistant** to work with an established building services provider at their Branch in **Stockton On Tees. **This is a great opportunity to develop and grow into a Business Administration Lead or Supervisor. The core responsibilities for this role are: - General data entry - Provide administration support where...


  • Stockton-on-Tees, United Kingdom Veblen International Full time

    My client is a global Biopharmaceutical organisation based in Billingham. We are looking for a detail-oriented professional with exceptional organisational skills We are looking for an immediate HR Administrator to help the team over a really busy period. As a HR Admin, you support the day-to-day administration tasks for Human Resources and Operations,...

  • School Admin

    6 months ago


    Stockton-on-Tees, United Kingdom Protocol Education Full time

    Protocol Education is recruiting for a thriving school in Stockton looking to appoint an efficient and organised School Administrator to join their admin team. You will work alongside the admin team to provide high quality support to the school's administrative functions by providing an effective service. They are looking for someone who is intuitive and...


  • Stockton-on-Tees, United Kingdom Splendid Swan Full time

    A busy Stockton-based wedding business is seeking a creative studio / admin assistant to provide general office support and support to the marketing and design team. This is a small business and as such, tasks will be varied including general office admin and more creative tasks. You will be working alongside a creative, friendly, ambitious...

  • Admin Apprentice

    6 months ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    An exciting opportunity has arisen for an Admin Apprentice to join our busy Undergraduate Department at North Tees and Hartlepool NHS Foundation Trust. As Administration Assistant you will play a crucial role in welcoming staff to the department and Trust. You will provide an efficient and effective administration service and excellent customer service to...

  • Admin/failsafe Support

    7 months ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    Post holder will be the first point of contact for all service users including carers and GPs, making appointments and dealing with screening queries. Ensuring the effective communication and efficient running of the administrative pathway of the screening programme. To book screening appointments for patients including management of clinics. To monitor all...

  • Admin Support

    7 months ago


    Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities. Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all...


  • Stockton-on-Tees, United Kingdom Pertemps Network Group Full time

    **Admin Assistant Stockton**: - 067111747**£11.44 - £11.71 Per Hour** - Full Time**Temporary** **Stockton-on-Tees, Stockton-on-Tees** **Administration** **Job Description**: **Regional Customer Service Support - Administrator** **Stockton** **Temporary with Permanent Opportunities** **£10.86- £11.27 per hour (DOE), Monday to Friday, 37...

  • Admin Support

    8 months ago


    Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    clinical information to patients both face to face and over the telephone Communicate effectively at all levels including Senior Management, Heads of Service, other departments, service users and external stakeholders. Requirement to communicate effectively with people from different cultural backgrounds Communicate to clinical staff any appointment changes...

  • HR/admin Assistant

    6 months ago


    Stockton-on-Tees, United Kingdom Jackson Hogg Full time

    **Responsibilities**: - Provide support to the CEO, Senior Leadership Team, Service Team Leaders, and Coordinators as needed. - Capture minutes for All Staff Meetings and other relevant sessions. - Assist in maintaining efficient paper and electronic filing systems, ensuring secure storage of confidential information in adherence to data protection...

  • Admin Team Leader

    6 months ago


    Stockton-on-Tees, United Kingdom Intrahealth Ltd Full time

    The purpose of the Immunisation Administrative Team Leader is to lead and manage the Immunisation Programme and all personnel in their locality (increasing in size every year), to ensure administrative responsibilities are met, monitoring quality and throughput of work to meet priorities, deadlines and standards. The Team Leader is the main point of contact...

  • Support Crew

    4 months ago


    Stockton-On-Tees, United Kingdom Tees River Rescue Full time

    In order to run a successful charity we need admin help, fundraising and people to help us make things run smoothly.We need people to do the following:Fundraising Administration Boat Maintenance Foot Patrols More


  • Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Please see attached Job Description Duties to include Admin services Excellent Telephone skills Registering all new diabetics in a timely manner Ensure all screening letters are printed without delay to meet national standards build on already established working relationships both internal and external Be failsafe support monitoring all referrals to...

  • Support Crew

    3 months ago


    Stockton-on-Tees, United Kingdom Tees River Rescue Full time

    In order to run a successful charity we need admin help fundraising and people to help us make things run smoothly.We need people to do the following:FundraisingAdministrationBoat MaintenanceFoot PatrolsMore