Crematorium Attendant

**Job information**

Post No. CR0006.1 - Crematoriam Attendant

**About Newport**
Newport City Council: Improving people’s lives

Newport is a vibrant, forward-thinking city steeped in a rich industrial heritage that recently has proved it can re-establish and adapt itself as a centre of modern industry and commerce.

In Environmental Services, the team are engaged in the direct maintenance and management of the authorities’ environmental assets and infrastructure including parks, cemeteries, public open spaces, public rights of way, Crematorium and countryside sites.

Our focus is to further improve performance and find efficiencies by recruiting a Crematorium Attendant to assist in the operational management of the Gwent Crematorium.

**About the job**
As the Crematorium Attendant you will assist in the management of the Gwent Crematorium’s operational functions. You will be a key point of contact for the Public and your duties, which will vary on a flexible rota, will include undertaking a range of operational duties including:

- Assist and liaise with Funeral Directors, Celebrants and Ministers to ensure the services proceed smoothly and timely as a chapel attendant.
- Show empathy and understanding to any mourners and their enquiries at all times
- Operate the Cremators in accordance with Manufacturers guidelines. Completing relevant checks and daily maintenance as required.
- Ensuring that Cremated remains are dealt with, as requested.
- Garden and grounds maintenance duties as required

**About the person**
Enthusiastic and confident, you should have or be working towards an ICCM standard qualification or equivalent. It is very important to have excellent interpersonal skills, combined with flexibility and understanding, when dealing with the public, funeral directors and other team members.

You will need flexibility in your approach to work, as the role encompasses three roles within the Crematorium structure. This role also requires rotational weekend working and overtime when required.

You need an organised approach to your work and maintain attention to detail while working to tight deadlines. You are self-motivated and have excellent communication and interpersonal skills and appreciate the importance of customer care.

**Additional information**
We offer a wide range of Company benefits, including:

- Local Government Pension Scheme
- 37-hour week for all full-time staff with option to access flexitime arrangements
- Generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 29 days after five years’ service and 32 after ten.
- Access to a wide range of training and courses
- Benefits: Vectis card, childcare vouchers, cycle purchase and car benefit schemes
- Access to a Credit Union
- Discounts at council-owned leisure centres and swimming pools

**Our values - Courageous, Positive and Responsible**
**Ein gwerthoedd - Dewr, Cadarnhaol, Cyfrifol