Transport Supervisor

3 days ago

Ely, United Kingdom Menzies Distribution Ltd Full time

**Transport Supervisor**

Menzies Distribution are looking for an experienced Transport Supervisor to join our team, providing a first class service in Ely. You will be responsible for overseeing and managing the workload within the depot and will be required to organise and managethe departure of delivery vehicles to help drivers manage a busy schedule.

**What You Really Want To Know**:

- The Salary for this role is £28,500.00 per annum
- This is a Monday to Friday position
- The hours of work are 07:00 - 16:30 (30 Minute Unpaid Break)
- The holiday allowance for this role is 28 days inclusive of bank holidays
- Parking Available Onsite

**Supervisor Duties**:

- Responsible for managing the drivers
- Managing driver holidays and agency requirements
- Job creation and TMS compliance
- Responsible for keeping onsite vehicles and trailers legal and compliant
- Creating and communicating reports relating to customers KPIs
- Problem solving and swapping day plan around to resolve issues that arise during the day
- Organise and manage a busy transport operation
- Manage driver and vehicle compliance for the depot
- Ensure daily briefings and debriefings are carried out
- Ensure all company systems are used correctly and in accordance with instructions issued
- Managing the allocation of work, planning motivating and coaching, absence & return to work interviews, conduct and capability issues.
- Manage the departure of delivery vehicles to help drivers manage a busy multi-drop schedule
- All contact with customers you should be courteous, professional and efficient
- Demonstrate a desire to exceed customer expectations and deliver excellent standards of service
- Develop & maintain relationship with the customers
- Suggest resolutions or escalate complaints, as appropriate

**Supervisor Requirements**:

- 'Right To Work’ in the UK
- Full UK driving licence
- Hardworking, positive and flexible attitude to work
- Knowledge of all Transport Legislation
- Good PC skills
- Strong leadership skills with the ability to encourage and influence a team

**Supervisor Additional Benefits**:

- Uniform & PPE provided
- Healthcarefor all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more
- Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
- Discount on mobile phone contracts with EE;
- Training opportunities and development plans
- Flexible working options

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