Home Claims Handler

5 months ago


Glasgow, United Kingdom OPRA Group Full time

Are you passionate about delivering an excellent service and want a new challenge?

OPRA have a fantastic opportunity for a Home Claims Handler, to work with a global company and join their dedicated Home Claims team in Glasgow.

The company are a Global Loss Adjusters/Insurance company with a presence in over 80 countries. They care for people of all backgrounds and help each other grow as individuals, celebrating differences and creating a supportive environment.

Usual working hours are 35 per week, Monday - Friday - 08:00 until 18:00.

This is a hybrid position, offering flexibility while also having the option to work with the team based in Glasgow.

**Role Duties**:

- In the home claims team, you will be given the autonomy to act as financial owner and decision maker from the desk.
- Project manage a caseload of home claims.
- Single contact point for customer & suppliers
- Dealing with all cost control and payments

It's an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person.

**Essential Skills**:

- Ability to demonstrate experience of handling property claims from instruction to conclusion.
- Exceptional Customer Service enthusiasm
- Effective communication and negotiation skills

**Benefits**:

- Competitive salary depending on skills, experience, and qualifications.
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing, and digital GP app.

**Job Types**: Full-time, Permanent

**Salary**: Up to £40,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person

Reference ID: AE1411


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