Project Support Coordinator

4 weeks ago


Derby, United Kingdom Focus Group Full time

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.

We are now recruiting for a **Project Support Coordinator.**

The purpose of this role is to exceed our customer’s expectations, co-ordinate resources, take on project tasks and project tracking. This enables the team to deliver a professional and consistently high-level of project coordination and customer service.

Principal Responsibilities/Duties
- Execute the project plan alongside project managers ensuring clear and regular communication to and appropriate engagement of, all necessary departments involved whilst continually ensuring an exceptional customer experience.
- Actively track project progress to ensure delivery as per the requirements and agreed timeline updating Salesforce with detailed notes at every step.
- Review feedback from customers and engineers (incl. Surveys and job sheets) to ensure requirements are being met and that any scope or assumption changes are reported back to the account manager, project manager and customer for any necessary change agreements.

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- Paid volunteer time
- Profit sharing
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person


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