Payroll Implementation Consultant

3 weeks ago

Grimsby, United Kingdom IRIS Full time

**Payroll Implementation Consultant**

**£Competitive + Benefits**

**Location Remote / Home Based**

**Permanent, Full Time**

We have an opportunity for a Payroll Implementation Consultant to join our team.

**Project Work Responsibilities**:

- Liaise with Head of Projects / key stakeholders to ascertain priorities for on-boarding of new client payrolls and ad-hoc projects.
- Responsible and accountable for the success of your allocated payroll setups and ad-hoc projects, meeting, and exceeding customer expectations.
- Consider ways to streamline a new customer payroll to boost efficiency.
- Identify and effectively manage 'service creep’ to ensure Dataplan’s services remain profitable.
- Feedback any issues and suggestions to Head of Projects to help aid process and/or system improvements.
- Ensure quality standards and ISO procedures are adhered to.
- Work closely with the Project Co-ordinator to ensure deadlines are met in accordance with the project plan in addition to documentation has been issued to clients.
- Participate in team meetings.
- Attend customer facing meetings as and when required.
- Work additional hours when required.
- Supporting and completing an in-depth handover with the ongoing processing teams following on from a new payroll setup and taking responsibility for the ongoing success.
- Effect new field setups requests, employee delete requests, report amendments and other ad-hoc duties when required for processing teams.
- Effectively manage expectations, both internally and externally.
- Responsible for customer disengagements.
- Responsible for keeping your allocated projects updated on Project hub.
- Assist in profile raising of Dataplan via social media, forums, linked in etc.

**Competencies**:

- Be highly responsive in communication both internally and externally
- Ability to articulate complex ideas in a way that is easy to understand
- Solid Problem-Solving abilities, adapting to the ever-changing environment and reacting quickly to overcome challenges
- Using Initiative to overcome any hurdles
- Maintain a high level of attention to detail and the ability to produce high quality work
- Being able to build strong mutual relationships with potential customers and new clients
- Have a desire to ensure the best outcome for new customers in accordance with Dataplan’s mission statement
- Maintain a high level of technical payroll, pensions, and systems knowledge through CPD
- The ability to handle pressure well whilst managing conflicting priorities

**About IRIS**

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping, and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

**_Approximately one week of training will need to be completed at the Grimsby office initially. Expenses will be covered but you must be happy to attend this. _

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