Compliance Officer
3 days ago
Juice Recruitment are pleased to be supporting a fantastic organisation in their search for a Compliance Officer on a full time, permanent basis at their offices in Tewkesbury.
**DAY TO DAY**:
- Provide an effective and professional inspection/assessment service at all times for any required scheme, investigating all cases, risk assessing and escalation as appropriate.
- To record complaint cases and follow company policy in giving timely updates or responses to the parties involved.
- To review registered businesses for compliance to scheme rules and make appropriate recommendation based on findings.
- To assist with the administrative support and liaise effectively with all other staff members and with external inspectors and all stakeholders to ensure effective compliance processes.
- To liaise with other company departments in an efficient and positive way when required and support others internally and externally in delivering the aims of the company
- Effectively utilise a CRM database and Microsoft Office software packages including Word, basic Excel, Outlook etc. to support administrative processes
**WE WOULD LOVE TO SEE**:
- Administration skills and experience essential; also a good grasp of Maths and English
Quality administration skills and experience of working in a busy customer focused environment
- Ability to deal with difficult people in a diplomatic and appropriate manner, remaining polite and professional
- Develop an understanding of the industry, its stakeholders, and the business environment (ability to develop this)
- Ability to communicate effectively at all levels
- Use of IT (PC) and standard software like MS Office and an ability to learn to use a bespoke database
- People skills and an ability to work both within a team and when required, to carry out individual projects
- Customer service skills and an ability to deal with a variety of stakeholders effectively, including challenging clients
- Have good time management skills and the ability to prioritise your workload
**AND FOR YOU**:
- Working hours - Monday - Thursday 8.30-5.30, Friday 8.30-16.30
- Generous 28 days annual leave (& bank holidays) and Christmas shut down
- Free on-site parking
- Cycle to work scheme
- Discounted gym membership
If this sounds like the perfect role for you, then please contact Ciara at Juice Cheltenham for immediate consideration.
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