Senior Admissions Coordinator

2 weeks ago

Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Division A - Digestive Diseases**Grade**
- Band 4**Contract**
- 12 months (Fixed Term/Secondment for 12 months)**Hours**
- Full time
Flexible working
Home or remote working

37.5 hours per week**Job ref**
- 180-A-235493-RE**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital-Division A**Town**
- Cambridge**Salary**
- £25,147 - £27,596 p.a. pro rata**Salary period**
- Yearly**Closing**
- 19/11/2023 23:59**Interview date**
- 24/11/2023Job overview

We are looking for a well organised and enthusiastic individual to join the Digestive Diseases surgical booking team on a full time basis for a 12 month fixed term/secondment.

You will be responsible for the coordinating of elective admissions working closely with both external and internal providers. You should be able to work both autonomously and within a team as well as prioritising and organising high workloads in order to meet deadlines.

You should be highly motivated to learn and be able to adapt to change in a fast paced environment. You will be expected to communicate with all levels of personnel internally and external from the Trust and develop effective working relationships with all. Excellent communication, both verbal and written is essential.

Home working 1 day a week will be possible when you are able to work independently.

Main duties of the job

You will be responsible for the scheduling of inpatient procedures and preoperative testing, working closely with staff at all levels both internally and externally. Proactively manage Patient waiting times, registration and booking of all patients in line with Trust Policies and Procedures, National targets and paying particular attention to the 18 week Referral to Treatment targets and cancer targets.

Working for our organisation

**Our Trust**

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 19th November 2023.

Interviews are due to be held on the 24th November 2023.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria
- Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent Or continued professional development.Experience

Essential criteria

Experience of working in a busy clerical/office environment or reception service.

Secretarial and /or administrative experience.

Prioritising, planning and organising own tasks.

Working within guidelines.

Experience of dealing with difficult situations and confrontations.

Data entry experience and documentation.

Experience of IT packages - Microsoft office.
- Experience of producing documents to a high standard.Desirable criteria
- Previous experience of working in NHS.Knowledge

Essential criteria

Understanding of confidentiality and data protection.

Sound knowledge of office procedures.

Understanding of customer service.
- Good working knowledge of Microsoft Office packages.Desirable criteria

Knowledge of the Trust including awareness of priorities.

Knowledge of Trust information systems.

Knowledge of Medical Terminology.
- Awareness of NHS targets and Trust priorities.**Skills**:
Essential criteria

Ability to work as part of a team.

Ability to develop templates for letters.

Ability to organise and manage own time keeping to schedule and deadlines.

Ability to allocate and monitor work of others.

Ability to use own initiative and work autonomously.

Ability to demonstrate leadership skills.

Willing to take on/learn new skills.

Ability to show attention to detail and accuracy.

Ability to adapt to c

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