Caseworker

7 days ago


Cardiff, United Kingdom Legal Aid Agency Full time

**Caseworker**

**Location**:Cardiff, CF10 1EP

**Salary**: £21,775 per annum

**Number of Vacancies**:4

Our client is an executive agency of the Ministry of Justice (MoJ). The organisation provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.

Their people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, they feel proud to have some of the best People Survey results in the Civil Service.

**The Role**

**As a Caseworker you will**:

- Use guidance and regulations to make accurate decisions
- Correspond with customers in writing
- Ensure your work meets performance targets.
- Ensure all data is processed accurately and securely.

**Essential Knowledge, Experience and skills**:

- Ability to work to deadlines
- Make decisions using evidence/information
- Work well as part of a team
- Ability to use computers and Microsoft 365
- Effective written communication skills

**Benefits**
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

**To Apply**
- The organisation is committed to diversity and inclusion and they positively promote flexible working, including job shares._

**Job Types**: Full-time, Permanent

**Salary**: £21,775.00 per year

Work Location: In person

Reference ID: 362412


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