Income & Assessment Officer/admin - Social Services

6 months ago

Caerphilly, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Income & Assessment Officer/Admin - Social Services**

**Reference no: Caerphilly 5233568**

**Pay Rate: £14.17 per hour PAYE**

**37 hours Monday - Friday, normal working hours**

**This opening assignment is for 10 months**

**City: Tredomen, Wales**

**Hybrid working - The majority of the training is office based however the role itself is hybrid working with usually one or two days in the office on a rota basis.**

**A basic DBS disclosure is listed as a requirement for this role**

The purpose of the role is to assist the Team Leader in ensuring that the Income & Assessment Team provides an efficient and effective service to service users. This is achieved by collating accurate financial information from service users in order to undertake timely financial assessments in respect of residential/nursing and non-residential services as well as child related financial assessments. To also provide appropriate benefits advice to maximise service users’ income.

**Key Responsibilities**:

- Maintain a detailed working knowledge of guidance and regulations relating to charging for residential and non-residential services
- Maintain an up to date knowledge of policies and procedures in respect of allowances payable in respect of children and young people
- Maintain a detailed working knowledge of all aspects of welfare benefit policy, rates, practice and law
- Oversee the accurate collation of service user financial information in order to complete timely financial assessment purposes
- Provide advice and assistance to service users, their representatives and staff as required on benefit related issues and the Authority’s charging policies
- Support the Income & Assessment Team Leader and Principal Income & Assessment Officer in ensuring that financial assessment processes and CCBC charging policies comply with national guidelines and to pass on advice and support to all relevant staff
- Support the Team Leader in the implementation of effective and efficient financial administration systems which meet the needs of the Directorate and comply with legislative and audit requirements.
- Provide day-to-day management, supervision and appraisal for designated staff within the Income & Assessment Section.
- Ensure the appropriate delegation of duties/tasks to designated staff.
- Validate and authorise assessments undertaken and to ensure that the relevant paperwork is passed to the Debt Monitoring & Recovery section in a timely manner so that clients are notified of their assessed charges promptly and accurately.
- Use relevant information systems (CIS/HB/Council Tax) to confirm information provided is correct in order to ensure accurate assessments.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service**

**Qualifications**:

- 5 GSCEs at grades A-C (including Mathematics & English).
- NVQ Level 3 or equivalent in a suitable field such as Finance, Administration or Management.

**Knowledge & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience of working within a financial environment.
- Must have previous administrative experience which includes dealing with the public.
- Previous experience of carrying out financial assessments.
- Knowledge of Social Services charging policies.
- Detailed knowledge of current welfare benefits payments, policy, practice and law.
- An awareness of the services provided or commissioned by Social Services.

**Skills & Abilities**:

- Ability to make timely decisions within the scope of the role.
- Ability to resolve routine operational problems and issues independently without reference to senior officers.
- Must be able to successfully organise and prioritise workload according to changing demands and demonstrate flexibility within the role.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**Job Ref: Caerphilly 5233568**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our rol

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