In Room Dining Coordinator

5 months ago

London, United Kingdom The Dorchester Full time

We care about your career and are known for having the absolute best people in the industry. When you join us as an In Room Dining Coordinator/ Ordertaker you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

**_
What you'll get_**

As an In Room Dining Coordinator/ Oredrtaker at The Dorchester, here are just some of the great benefits you will receive:

- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £ 1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees

**_ What you'll do_**

You'll love what you do and take pride in delighting our guests:

- You will be responsible for delivering 5-star service by taking pride in everything they are doing while looking after all of our guests needs. This includes taking orders over the phone and coordinate the mise-en-place of trolleys that will be delivered to guestrooms, delivering guest orders and requests, as well as understanding and getting to know our new guests and regular guests needs all this is to ensure our guests receives nothing but the best experience.
- You’ll also show flexibility and creativity in dealing with guests’ special requests or any challenges that may arise during the day.

The items shared are the essence of a day in the life of an In Room Dining Coordinator/ Ordertaker, but we'll make sure you are provided with specifics on how we care for our hotel.

**_ What you'll bring_**
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each day and every day. As an In Room Dining Coordinator/ Ordertaker you'll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You will comfortably communicate in this language.

INDFOH

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