Technical Apprentice
5 months ago
**About Aspire**
At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand
- Our mission: To deliver technology like no other_
**About the role**
Do you have a natural passion for IT and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country?
This is an excellent opportunity for an apprentice to join our Service Desk or Technical Service team and to undertake a Level 3 Microsoft IT Support Technician Apprenticeship.
We’re looking for enthusiastic apprentices with an appetite for IT and a positive attitude to be based at our new offices at Pipewell Quay on Gateshead’s Quayside. We’re looking for someone who is looking to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all of our customers and you will be working with some of the latest technology systems.
**What you will be doing**:
- Provide 1st line support for the Service Desk.
- Work on support tickets and provide project support to senior engineers.
- Assisting the setup of desktops & laptops.
- Dealing with ticket queries including password resets, new user requests and fault logging.
- Assisting with infrastructure refreshes and the delivery of infrastructure projects.
- Building, configuring and assisting with the installation of telephony systems and telephony rollouts.
- Assisting in the installation and migration of customer networking equipment.
- Liaise with internal customers to ensure that services are being delivered.
- Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates.
**You will suit the role if you have**:
- A minimum of 4 GCSE's grade 4 and above, including Maths, English and ICT.
- Excellent communication skills both verbal and written.
- A keen interest in learning new IT technologies.
- Positive and resilient.
- A customer focussed attitude.
- Personable and friendly.
- Excellent organisational skills.
- Takes the initiative.
- A logical approach to troubleshooting hardware and software issues.
- Good attention to detail.
- A valid UK driving license is desirable but not essential.
**Our values**
We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.
**Salary**
£15,500 per annum
**Location and Working Arrangements**
The position offered is based out of Aspire’s Gateshead Head Office but you will be expected to travel to customer sites when required.
**Hours of Work**
37.5 per week, Monday to Friday
**Future Prospects**
This apprenticeship can lead you into a broad IT career, with the opportunity to become a Quick Fix Engineer or Network Service Engineer. It can also lead you to other Service Desk roles including End User Support Engineer and 3rd Line Engineer.
**Benefits**
Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart - we strive to look after our people in the best way we can
- Travel benefits including free parking, subsidized travel passes and much more
- Health Cash Plan
- Cycle to Work Scheme
- Network Benefits
- Employee Assistance Program
- Enhanced Annual Leave Entitlement (increasing with length of service)
- Enhanced Maternity, Paternity and Parental Schemes
- Enhanced Pension Scheme
- Tech Purchase Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Employee referral scheme
- New business referral scheme
- Discounted Gym Membership
- Life Assurance and Critical Illness cover
**Equality, Inclusion and Diversity at Aspire**
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.
Applications for this role will close at 4.30pm on Friday 28th June. Pre-screening calls will be conducted week commencing 1st July with interviews taking place week commencing 8th/ 15th July.
**Interview Process**
We generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars.
**#AspireForMore
-
Business Administration Apprentice
6 months ago
Gateshead, United Kingdom EDA Apprenticeship plus Full time**Title: Business Admin Apprenticeship** **Location: Gateshead, NE11 0QD** **Hours**:8:00am to 5:00pm Monday to Friday **Company Description**: **Park Electrical** Park Electrical Distributors has over 30 years of experience and expertise in the wholesale industry. As the largest privately-owned wholesaler in the North East, we are focused on delivering...
-
Apprentice Digital Solutions Technican
5 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeYou will assist end-users with technical issues such as troubleshooting software and hardware problems, helping them with password resets, and resolving network connectivity issues. Providing excellent customer service is vital. You’ll need good communication skills to interact with the end-users on a professional and friendly manner, both in person and...
-
Network Service Apprentice
5 months ago
Gateshead, United Kingdom Aspire Technology Solutions Full time**About Aspire** At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand! - Our mission: To deliver technology like no other!_ **About the role** We're looking for a Network Services...
-
Apprentice Building/Quantity Surveyor
3 weeks ago
Gateshead, Gateshead, United Kingdom Adepto Technical Recruitment Ltd Full timeQuantity Surveyor - Adepto Technical Recruitment Ltd - Data Centre design and build - Permanent role - £35-65 dependent on skills and experience plus car allowance, generous holidays, pension, private medical, enhanced maternity and paternity leave, on-site parking and more.A new opportunity as a Quantity Surveyor for a business that builds Data Centres and...
-
IT Support Specialist
4 weeks ago
Gateshead, Gateshead, United Kingdom Postify Full timeJob Summary:We are seeking a highly motivated and organized IT Support Apprentice to join our team at Postify. As an IT Support Apprentice, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide first-line technical support to employees via phone, email, and...
-
Customer Service Practitioner
5 months ago
Gateshead, United Kingdom My Learning Skills Full time**Customer Service Practitioner Level 2 Apprentice**: **Thorne and Derrick**: £ 333 - 37 hours per week **Working week**:Mon - Fri 8.30am - 5pm shifts vary **Role and responsibilities**: In a busy industrial sales office you will be carrying out the following tasks. - Taking customer enquiries from receipt, through to order. - Advising and recommending...
-
Apprentice Joiner
6 months ago
Gateshead, United Kingdom Optimum Skills Full timeOptimum Skills are proud to be working closely with multiple companies in the Newcastle/Gateshead areas who are looking to hire reliable trainee joiners. The successful applicant will need to be keen, reliable and hardworking to succeed. Ability to cope with the physical demands of the role and able to use their own initiative is essential. The role of a...
-
Workshop Supervisor
5 months ago
Gateshead, United Kingdom Pendragon Full time**Workshop Supervisor** **Evans Halshaw** **Bodyshop Centre Leeds** **OTE up to £36,000 with pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** We have an exciting opportunity to join our growing team as a Workshop Supervisor. In...
-
Apprentice Digital Solutions Technican
5 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeCommunicates complicated, difficult to explain Digital issues to non-Digital staff/suppliers; communicates very detailed Digital information within peer group. Communicates highly technical IT concepts and issues with largely non-technical audience in a manner that is supportive and empowering. Communicates sensitive or contentious information to non-Digital...
-
Forklift Maintenance Technician
4 weeks ago
Gateshead, Gateshead, United Kingdom Carrylift, a proud member of the Corp Full timeAn exciting opportunity has arisen for an Apprentice Forklift Engineer at Carrylift, a proud member of the Corp.The successful candidate will work alongside experienced engineers to develop knowledge and skills as a materials handling equipment engineer while studying with an accredited college to gain a formal qualification.Key Responsibilities:Maintenance...
-
Compliance Auditor Apprentice
7 months ago
Gateshead, United Kingdom QE Facilities Full timePlans and conducts independent internal audits and reviews in support of the Companys annual internal audit plan, including leading and participating in a wide variety, operational, regulatory, and specialty audits. To ensure that the relevant and appropriate advise is given to all steak holder and they are aware of the key pieces of guidance and legislation...
-
Automation Engineering Specialist
2 weeks ago
Gateshead, Gateshead, United Kingdom ENGINEERINGUK Full timeJoin ENGINEERINGUK as an Automation Engineering Apprentice and embark on a 4-year journey that combines comprehensive training, hands-on experience, and academic studies. Our apprenticeship programme is designed to equip you with the skills and knowledge required to succeed in the field of automation engineering.About the ProgrammeThe programme is divided...
-
Compliance Auditor Apprentice
7 months ago
Gateshead, United Kingdom QE Facilities Full timeAs part of the Safety, Environment and Quality team, Your role will be the provision of compliance estates and facilities auditing to various business units, as well as providing strategic compliance activities in line with the annual compliance audit plan. Under the direction of the waste & Sustainability Manager, you are responsible for performing audit...
-
Customer Care Technician
6 months ago
Gateshead, United Kingdom Barratt Developments Full time**What you'll be doing?**: The Customer Care team make sure home buyers receive the very best care following their home buying experience. Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and...