Customer Care Operative
1 month ago
**Company Overview**
Rite Tile UK Ltd work with some of the UK’s largest home builders to provide tiling services of a quality finish. Their skilled team has built their reputation by consistently delivering and exceeding the expectations of customers and maintaining key relationships.
**Job Overview**
**Key Responsibilities**
- Logging customer care issues on the company portal and assessing jobs on site
- Producing job reports, obtaining quotes for jobs and securing orders from the customer care department
- Scheduling jobs directly with customers
- Ordering materials for jobs and managing full stock control of tiles and materials at our unit
- Carrying out remedial works and marking jobs as complete
- Liaising and reporting with housebuilders as required
- Managing site stock control when necessary
- Occasionally tiling production plots when capacity is available
- Occasionally obtaining materials from our unit or suppliers to deliver to other team members on site
**Qualifications and Skills**
- At least 5 years of experience as a tiler
- Excellent customer service skills
- Reliable, honest, trustworthy, and takes pride in their work
- Strong attention to detail and the ability to manage multiple tasks simultaneously
- Good communication and problem-solving skills
- Must have a valid UK driver's license
- Must have valid CSCS card
If you meet the above requirements and are interested in joining our team, please submit your CV and cover letter. We look forward to hearing from you
**Job Types**: Full-time, Permanent
**Salary**: £32,000.00-£35,000.00 per year
**Benefits**:
- Company car
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Construction: 5 years (preferred)
Work Location: On the road
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