Infrastructure - 3rd Line Home Based - Onprem and
2 days ago
Infrastructure - 3rd Line (Home based) - Onprem and Azure
The role
As an infrastructure specialist, you will provide IT services support, configuration, implementation, and management across the internal and external infrastructure. You will answer escalated technical queries and problems through the in-house Helpdesk systemand will bring innovation and support best practice to the team. As a senior member of the Infrastructure Team, you will participate in internal and external working groups to ensure the successful integration and delivery of IT services across the wider business.
Profile
- Strong customer service focused Technical Engineer, passionate about improving user experience and service
- A relevant professional qualification or the equivalent demonstrable specialist/professional experience is required
- Proven experience of managing and maintaining a technical infrastructure in a complex environment
- Experience of working across multi-site infrastructure and within production, development and test environments
- Windows Server 2016 or newer, Office 365, Citrix, VMware and Veeam.
- Azure experience
**Benefits**:
- 30 days annual leave plus public holidays
- Competitive pension package
- 100% work from home
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