Trainee Works Scheduler

7 days ago


Derby, United Kingdom Sapphire Utility Solutions Full time

Who are we ? And Why you should work for us

Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the Cleanwater, Wastewater, Gas, Digital Networks and Highways Sector and are passionate about working alongside our clients ad partners to maintain the utility services essential to modern life.

Recognising the business ethos to be a catalyst for change, we have recently been named ‘Most Innovative Utility Company 2021’.
- **We are passionate about sustainability, delivery, innovation and safety, as well as taking care of our employees and upskilling them to be professionals in their area of expertise.**_

About the Role - Trainee Scheduler

As a trainee scheduler you will be given training to effectively plan and coordinating work of the Operations teams throughout a designated area. You will be planning and coordinating the work through communication with internal and external customers.

Hours of Work 40 hours a week over a 7 day shift period

Shifts are 7am - 4pm and 2pm - 10pm 2 weekends in 4

Responsibilities - but not limited to
- You will schedule work orders in accordance with SLA’s whilst optimising travel routes and increasing productivity
- You will provide customer service to both internal and external customers via telephone and webchat as / when required - for example to update customers on the likely arrival time.
- You will maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- You will ensure that all the client and operational requirements are met in a professional and efficient manner. Out of hours this may include keeping the client and Customer Solutions Plus Management team informed of any ongoing incidents or events.
- You will ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction
- You will provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- You will ensure that safety issues are reported in line with Company procedures

What we are looking for

Whilst we are looking for the skills and knowledge to be able to carry out the responsibilities of the role its just as important to have employees with a positive and caring attitude or those who are looking for develop further and grow with the company.

We welcome employees from a diverse background. We treat people equally from all walks of life and welcome hard working individuals who want to become part of the Sapphire family.

Knowledge skills experience and qualifications
- Excellent Customer Service Skills
- Clear and concise speaking skills
- Excellent Listening Skills
- Competent in IT, Accurate data entry
- Team Player but work autonomously
- Ability to Multi Task
- Ability to work to deadlines
- GCSE English and Math

What you will get in return

In joining the Sapphire Family you will be working as part of National Award Winning Utilities Organisation who recognise a good work ethic and positive attitude. You will be joining a company that has grown significantly over the last decade. We offer:
Competitive Salary

Pension

Death in Service x 2

Employee Assistance Programme

Perk Box - discounts and benefits

Holiday Allowance 24 days + bank holidays

Subsidised Restaurant

Car Parking

**Salary**: £22,500.00 per year

Schedule:

- Day shift

Work Location: One location


  • Trainee Scheduler

    1 week ago


    Derby, United Kingdom Sapphire Utility Solutions Full time

    We are actively looking for a number of team players to work on the Clean Water Contract responsible for scheduling of work for the repair and maintenance and reinstatement teams. The role of the trainee planner/scheduler you will be trained to use their competencies and expertise in the planning, maintenance and safety fields to prepare and coordinate...

  • Trainee Scheduler

    1 week ago


    Derby, United Kingdom Sapphire Utility Solutions Full time

    Who are we ? And Why you should work for us ! Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the Cleanwater, Wastewater, Gas, Digital Networks and Highways Sector and are passionate about working alongside our clients ad...

  • Works Scheduler

    5 days ago


    Derby, United Kingdom Sapphire Utility Solutions Full time

    Who are we ? And Why you should work for us ! Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the Cleanwater, Wastewater, Gas, Digital Networks and Highways Sector and are passionate about working alongside our clients ad...

  • Procurement Trainee

    3 weeks ago


    Derby, Derby, United Kingdom Approach Personnel Ltd Full time

    Award-winning housebuilder Approch Personnel Ltd is looking for a skilled and ambitious individual to join their procurement team as a Trainee/Assistant Buyer.As a Trainee/Assistant Buyer, you will be responsible for supporting the procurement and scheduling of materials for regional developments, ensuring compliance with Group Procurement Procedures and...


  • Derby, Derby, United Kingdom Approach Personnel Ltd Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Trainee/Assistant Buyer at Approach Personnel Ltd.In this role, you will be responsible for ordering and procuring various materials for regional developments, as well as assisting with other duties within the buying team. You will work closely with suppliers to ensure a...

  • Trainee Negotiator

    6 days ago


    Derby, United Kingdom Bagshaws Residential Full time

    **Trainee Sales Negotiator - Estate Agency** **Competitive Basic Salary - On Target Earnings (Uncapped Commission) - Career Progression** If you are looking to learn from some of the best in the property industry and progress in your career as well as being well rewarded, with complete job satisfaction, then look no further! **What's in it for you?** - A...


  • Derby, United Kingdom Derby motorhomes Full time

    Trainee Motorhome valeter/ Detailer We are looking to recruit a dedicated hard-working trainee valeter/detailer, with a high level of attention to detail. You will be preparing sold motorhomes and showroom stock vehicles to the very highest level that our clients expect. Previous experience in valeting procedures is not essential, but must be comfortable...


  • Derby, United Kingdom DGS Group PLC Full time

    **Trainee Purchase Ledger Administrator **(Permanent Position) We are currently recruiting a full time **Trainee Purchase Ledger Administrator **for our busy Head Office in Castle Donington. **DGS Group Plc** is a long standing, privately owned manufacturer and distributor to the window and door industry. - Training and a friendly progressive environment...

  • Trainee Carpenter

    4 days ago


    Derby, United Kingdom Frontline Recruitment Group Full time

    Frontline Recruitment are looking for Trainee manufacturing operatives to work with our well established client based close to Derby City Center. Previous regular use of hand tools is essential, accuracy is required and the willingness to learn. **Job Types**: Full-time, Permanent, Temp to perm **Salary**: £10.42-£13.50 per hour **Benefits**: - Casual...


  • Derby, United Kingdom DGS Group PLC Full time

    **Trainee Purchase Ledger Administrator **(Permanent Position) We are currently recruiting a full time **Trainee Purchase Ledger Administrator **for our busy Head Office in Castle Donington. **DGS Group Plc** is a long standing, privately owned manufacturer and distributor to the window and door industry. - Training and a friendly progressive environment...

  • Trainee Accountant

    4 days ago


    Derby, United Kingdom Ashgates Corporate Services Ltd Full time

    **Ashgates** is a progressive, proactive and friendly accountancy and advisory practice with over 80 people based at Pride Park, Derby. Established in 1990 the firm has grown incredibly over the years attracting talented experts providing a broad range of support and advice to businesses and individuals, locally, nationally and overseas. We pride ourselves...


  • Derby, United Kingdom Burchell Edwards Full time

    **Trainee Estate Agent / Sales Negotiator - Estate Agency** **Competitive Basic Salary - On Target Earnings (Uncapped Commission) - Career Progression** If you are looking to learn from some of the best in the property industry and progress in your career as well as being well rewarded, then look no further! **What's in it for you?** - A progressive career...

  • Trainee Carpenter

    5 days ago


    Derby, United Kingdom Frontline Recruitment Group Full time

    Frontline Recruitment are looking for Trainee manufacturing operatives to work with our well established client based close to Derby City Center. Previous regular use of hand tools is essential, accuracy is required and the willingness to learn. **Job Types**: Full-time, Permanent, Temp to perm **Salary**: £10.42-£13.50 per hour **Benefits**: - Casual...

  • Scheduler

    7 months ago


    Derby, United Kingdom Bionical Solutions ltd Full time

    **Scheduler** **Permanent, full-time** **£25,000** **Monday-Friday 8:30-5:30pm** **Willington, Derby** Bionical Solutions are proud to be the UK's largest home healthcare provider, putting patient safety and quality of care first. We are looking to recruit a Scheduler to join our SPA 1.0 team to work as part of the Scheduling Team, providing...


  • Derby, Derby, United Kingdom Integral UK LTD Full time

    Join Our TeamWe are seeking an experienced Administration Contract Management Specialist to join our team. As a key member of our operations team, you will be responsible for managing end-to-end work orders, coordinating services, and resolving customer complaints.Key Responsibilities:Manage work orders, including coordination of planned and reactive...

  • Trainee Fitter

    7 days ago


    Derby, United Kingdom RSD Recruitment LTD Full time

    Trainee Fitter Derby 21K - 25K RSD Recruitment is working with one of the largest hire company in the uk. They are looking for a trainee fitter to join their depot in Solihull. This role is a unique opportunity to begin your career within construction, hire or plant. This role will provide all the training to kick start your career. The role - You will...

  • Trainee Estate Agent

    1 month ago


    Derby, United Kingdom Bagshaws Full time

    Job DescriptionOTE- £25,000 - Uncapped Commission - Career ProgressionAt Bagshaws Residential, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Mickleover. The Trainee Estate Agent is an entry level role where you will learn all...

  • Trainee Estate Agent

    6 months ago


    Derby, United Kingdom Connells Group Full time

    At **Bagshaws Residential**, part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Derby**. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an...


  • Derby, United Kingdom Sapphire Utility Solutions Full time

    Who are we ? And Why you should work for us ! Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the Cleanwater, Wastewater, Gas, Digital Networks and Highways Sector and are passionate about working alongside our clients ad...


  • Derby, United Kingdom Sapphire Utility Solutions Full time

    Who are we ? And Why you should work for us ! Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the Cleanwater, Wastewater, Gas, Digital Networks and Highways Sector and are passionate about working alongside our clients ad...