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Business Support Apprentice

4 months ago

Colchester, United Kingdom Essex County Council Full time

**About the role**

**Business Support Apprentice**

Fixed Term, Full Time

£12,348 per annum rising to £22,072 per annum on the second year

Location: Colchester

Working Style: Anywhere worker

Closing Date: 28th April 2024

**Are you looking to take first steps in starting a career in Business Administration?**

**Would you love to work alongside a supportive, friendly, welcoming and high achieving team? This could be the opportunity you are looking for**

**We have a number of opportunities available in our Colchester and Clacton-On-Sea offices. On site working is required.**

**Benefits**:

- Healthy work life balance; flexible and hybrid working options
- Wide range of learning and development opportunities
- IT equipment and home-working equipment supplied
- 26 days annual leave + bank holidays + choice to buy extra
- Generous Local Government Salary related pension scheme
- Access to hundreds of discounts and benefits through Essex Rewards
- Access to our health and wellbeing support platform with LifeWorks
- Up to 4 days per annum volunteering leave
- National Apprenticeship Wage for the first 12 months of your Apprenticeship. After 12 months of service, your salary will increase to the National Living Wage (currently £22,072 per annum as of 01 April 2024)
- A Customer Service Level 2 or a Business Administrator Level 3 qualification via Adult Community Learning (ACL)

Whilst undertaking an apprenticeship within Essex County Council, you can expect to be supported from your first day. You’ll be invited to attend a specific onboarding event, have access to exclusive training material via My Learning platform, enrolled in the apprenticeship channel alongside colleagues on similar paths, invited to frequent gatherings, and offered peer-to-peer guidance. Additionally, you will have the chance to showcase your apprenticeship experience to external audiences. Apprenticeships are a valued career pathway to achieving your ambitions within Essex County Council, whilst gaining a qualification.

Our Level 2 apprenticeship is an intermediate level apprenticeship - it is the equivalent to 5 GCSE passes. Our Level 3 apprenticeship is an advanced apprenticeship - it is the equivalent to two A Levels or T Level. These apprenticeships are a fantastic steppingstone into your preferred career. You’ll work under the guidance of experienced professionals to develop a solid foundation in you chosen profession, while also contributing to the overall goals and objectives of the Essex County Council.

There is every opportunity to progress to further roles and training within Essex County Council. You will have the chance to put forward your ideas, grow your skillset and collaborate with an innovative team in a collaborative environment.

**What our apprentices say**:
“I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and mínimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government”

“I love the apprenticeship process as you’re getting paid as you learn. I have been able to make good connections with other employees and really good relationships throughout my journey so far. It’s a great starting point to anyone who hasn’t got a clear idea of what work they would like to pursue. Also, the apprenticeship allowed me to try multiple different types of jobs when opportunities came up, so I was able to see what I liked, and I was good at.”

**The Role**:
Essex County Council is looking for motivated and enthusiastic individuals to join our teams as an Apprentice within our Business Support function.

This position provides the work-based experience to compliment the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication.

Business Support provide high quality administrative support to all Essex County Council front-line services, so can offer experience in all aspects of customer service and administrative tasks during the apprenticeship.

**About You**:
You will be:

- Educated to RQF level 2 (GCSE) or equivalent by experience
- Highly organised and reliable
- Capable of prioritising a demanding workload and have a “can do” attitude
- Able to take ownership of work and achieve the agreed commitments
- Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers.
- Have a friendly approach and a good phone manner
- Emotionally intelligent
- Good teamwork skills and a commitment to collaboration
- Experienced in a working environment is helpful, but not essential

**Essential Requirements for