German Speaking Customer Service Advisor

2 days ago


Watford, United Kingdom Language Matters Full time

We are looking for a German speaker to join a growing team based in Watford. A well-known company within the fashion and retail industry is expanding their customer service team and is seeking a bright Customer service advisor to be the first point of contactfor their customers in Germany.

This position is offered as a full-time temporary position for at least 6 months with possibility of extension. The company head office is based in Watford and is a brand new state of the art facility. The company also offers some great benefits such assubsidised gym, canteen, discounts and more.

**Your responsibilities will include**:

- Assess customer requirements and aim to resolve queries first time whenever possible
- Update and maintain system records, ensuring the relevant information and approval has been provided
- Work within the continuous improvement culture of the business by looking for ways to improve and simplify processes and procedures

**About you**:
In order to succeed, the right applicant will have previous experience in a customer-based role such as customer service. You will need to be able to work well in a fast-paced environment and speak fluent German. Being part of this amazing company, you willbe involved in an enjoyable, vibrant team where no two days are the same.
**Profile**:

- Required to be fluent in German and English to a native level, both written and spoken
- Previous experience in customer service would be desirable
- Able to work to targets, be self-motivated, focused and assertive

To apply, please send your CV in English and in Word format to Sam.
languagematters is acting as an employment agency in relation to this vacancy.



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