Sales and Customer Support Administrator

3 days ago


Guildford, United Kingdom Office Angels Full time

**Sales and Customer Service Administrator**

**£24,000 - plus benefits such as 20 days + 8 days Bank holiday, pension**

**Guildford -Central Town**

**Monday to Friday - 9am -5pm**

**Start date: Asap**

An exciting opportunity to join an international market-leading manufacturer of industrial maintenance materials.

**Overview**:
As Sales/Customer Service Administrator, you will sit within the sales team to provide a support function to both the sales team and the customer service team. You will be responsible for helping the sales team to achieve and exceed their sales targets.

**Benefits**:

- 20 Days Bank Holiday + 8 days Bank Holiday
- Pensions Pension
- Death in service
- Prolonged disability payment
- Staff discount
- Friendly Team

**Key responsibilities**:

- Liaising with external courier companies via phone and websites to obtain proof of deliveries and expected time of arrivals of orders and forwarding onto customers when requested.
- Taking ownership of any reported delivery issues and working with the sale and customer service teams to quickly resolve and provide service excellence.
- Sending Supplier Forms
- Co-ordinate Reports
- Actioning request for physical samples held at the sales office and brochures. Then packaging, franking and posting to the customers.
- Think creatively and act pro-actively to generate new business enquiries and leads to be then passed on to the sales team.

**Required experienced**:

- Minimum 1 year's office-based experience
- Strong organisational skills, demonstrating effective time and workload management
- Ability to prioritise and work to tight deadlines
- Clear, concise, and professional verbal/written communication skills
- Strong numeracy skills
- Confident and clear telephone manner
- Willingness and ability to adapt to change
- Personal attributes: enthusiastic, empathetic, polite & helpful
- Team Player

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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