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Global Process Owner
2 months ago
Company Description
**Discover the Unexpected**
Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish - and we’re not done.
Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.
**Job Description**:
The Global Process Owner roles sit within the Global Finance Productivity and Process Improvement team (see 4. below), which is part of the Global Finance Centre of Excellence (CoE), a team of 100+ specialists located in 7 countries, within Experian Group Finance. The Global Finance Centre of Excellence (CoE) provides a range of support services and specialist capabilities to drive the standardisation, optimisation and automation of Experian’s global finance processes and systems to enable productivity and continuous process improvement across the Global Finance function of 1,200+ Finance professionals.
**The Global Finance Centre of Excellence (CoE) covers 4 main areas:
- **
- Global Enterprise Data Management - including Enterprise Data Governance & Master Data Management
- Global Finance Projects - including global billing and revenue expertise
- Global Finance Productivity and Process Improvement - including the GPOs and Lean Six Sigma Black Belts
**Why this role is important to us**
The Global Process Owner (GPO) provides functional ownership, leadership and in-depth knowledge of the global end-to-end finance processes within the functional area for which they are responsible. There are currently 4 GPO roles, each with global responsibility and assigned to one of the functional process areas - Order to Cash (O2C), Order to Cash (O2C), Record to Report (R2R) or Acquisitions and Integrations (A&I)
The GPO also acts as the primary point of contact for all Oracle EBS users globally (up to 1,200 Global Finance users and, in some cases, up to 17,000+ employees) and Oracle Champions, providing support and guidance on the use of Oracle functionality and any requested changes or enhancements.
**Work that matters - What you’ll be doing**
**_Develop, maintain and implement high quality Global Process Optimisation roadmaps_**
- Own and lead the global business improvement strategy for the end-to-end Finance process across all regions, via the creation, ownership and implementation of the Optimisation roadmap
- Create and implement global standard processes by standardising, streamlining and automating end-to-end global Finance processes at all levels and all regions.
- Ensure that all processes include adequate and well documented controls to satisfy external ICFR compliance requirements and ensure regular design and operational effectiveness reviews.
- Stakeholder management and communication across all levels of the Global Finance organisation for end users, to heads of GFS and regional/country Finance directors and CFOs to ensure improvement initiatives are agreed as well as ensuring that they are aligned with the global digital strategy / vision of the business.
- Partner with various Intelligent Automation teams and Lean Six Sigma (LSS) Blackbelts and/or use their own LSS skills to create and continually update the Optimisation roadmaps and drive prioritisation discussions to agree the delivery plan.
**_ Improve Finance efficiency, productivity and drive cost savings through process improvements within the roadmap framework_**
- Work closely with various Finance users and teams across all regions globally, to proactively identify improvement initiatives, best practices, standardisation and automation opportunities to be incorporated into the Optimisation roadmap and coordinate these initiatives globally to ensure all are aligned with the roadmap priorities.
- Prioritise, initiate and drive the timely and effective delivery of process improvement, standardisation and automation initiatives within the end-to-end process across all regions globally.
- Ensure end-to-end process standardisation across all countries and regions and review/approve exceptions as appropriate.
- Measure & monitor process-related KPIs and controls against internal and external benchmarks and identify, design and implement these measures and controls where they are absent
- Monitor and introduce internal process data and external benchmarking / new technologies to proactively identify & prioritise improvement opportunities and continually adjust priorities as new initiatives arise.
- Own the global process maps, documentation and training materials and maintain in line with process improvements/changes and develop and de
