Customer Service Advisor

1 week ago


Hull, United Kingdom Search Consultancy Full time

Would you like to work for of the UK's leading insurance providers with over 50 years experience as an independent broker? My client deals with both personal and commercial insurance and has won multiple awards within the industry. Due to significant growthwithin the business, I'm hiring for customer service advisors to join a fun and friendly team based in their Hull office.
What's the role?
- Effectively dealing with mid-term adjustments
- Providing quotations, process adjustments
- Promoting suitable products which meet the customers needs
- Giving clear product information
- Identifying complaints and passing them to the dedicated complaint handler
What am I looking for?
- Previous experience in an office base customer service role (insurance industry is advantageous but not essential)
- Excellent communication skills
- The ability to work alone and as part of a team
- Knowledge of Microsoft Office
- A positive "can do" attitude
- Strong team ethic
Sowhat's in it for you?
- A fantastic annual salary of £25,000
- Monthly bonus structure
- Monday-Friday 9am-5pm - NO WEEKEND WORKING
- 22 days holiday



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