Health Care Assistant

**We're looking for care assistance to join our team at Balmoral Court.**

**Immediate start required after all appropriate employment checks.**

**Day Shift - 8am-8pm**

**Night Shift - 8pm - 8am**

**Twilight shifts 4pm-11pm or 3pm-10pm**

**Experience preferred but not essential, training Available.**

**4 Weekly Pay roll.**

**Reports To**:

- Registered Manager
- Assistant Manager
- Senior Carer
- Unit manager

**Key Task**:

- At all times to maintain effective communication and liaison with the Crown Care Group home manager, deputy manager, registered nurse and senior carer to ensure the smooth, safe, effective, responsive and caring operation of the residential care unit.
- To promote and display a professional image commensurate with the high standards of the Crown Care Group.
- To take responsibility as the prime carer to provide for one or a defined group of service users, continually assessing, developing and evaluating programmers of care.
- To provide a high standard of individualized social care, allowing the service users’ quality of life to be maximized in a caring, supportive, friendly, safe and high quality environment.
- In conjunction with the wider care team to adhere to the residential care unit’s philosophies and goals and statement of purpose.
- To assist with improving, developing and maintaining the business objectives of the residential care unit.

**Key Areas**:

- Compliance
- Service User Care
- Additional duties such as cleaning
- Key skills and specification

**Compliance**
- To comply with the Health and Social Care (Safety and Quality) Act 2015, including NICE guidelines, fire safety regulations, COSHH regulations, RIDDOR, food safety, first aid, moving and handling regulations and regulatory requirements for medical equipment and devices.
- All employees of the Crown Care Group are required to respect the confidentiality of all matters relating to the business of the residential care unit and in relation to the service users and their family and friends. Employees must therefore respect the requirements of the Data Protection Act 1998.
- Employees must ensure they are fully aware of their responsibilities under the Health and Safety at Work etc. Act 1974 and ensure that safe working practices are followed at all times.
- To fully comply with all Crown Care policies and procedures.
- At all times to uphold and promote the privacy, dignity, independence, safety and welfare of all services users and your own conduct in accordance with the Crown Care Group’s high expectations.
- To ensure the standards of the Care Quality Commission and Local Authority Contracts specifications and Safeguarding regulations and principles are upheld.
- To ensure Quality Assurance documentation is completed as per the Crown Care quality framework audit tool.
- To take responsibility for the maintenance of your own professional and clinical knowledge and to utilize this knowledge within the scope of your role.
- To display a professional attitude and encourage professional relationships with all grades of staff.

**Service User Care**
- To assist service users with all aspects of personal hygiene.
- To provide help in the use of care and aids and other personal equipment to support residents’ needs in areas such as mobility, incontinence and other medical, physical, emotional or mental health issues.
- To provide safe, effective and responsive and palliative end of life care, when required.
- To support the programme of social care and social activities for all service users.
- To report any changes in the health or circumstances of a service user to senior members of staff immediately.
- To document and report all accidents and incidents involving service users, staff or visitors.
- To work as part of a team with the aim of encouraging all residents to remain as independent as possible.
- To act as key worker to a small group of residents.

**General Duties**
- To make and change beds; tidy rooms.
- To promote a high standard of dining experience for our residents - set tables and trays; serve meals; and assist residents who may require assistance with meals.
- To answer emergency bells promptly.
- To be welcoming and show courtesy when answering the door and the telephone (taking contact details and accurate messages).
- To liaise with residents, visitors and families, ensuring a warm, considerate approach in all of your dealings.
- To follow fire safety instructions, where required.
- To attend all staff meetings and compulsory training, as directed.
- To perform such other duties as may reasonably be required.

**Additional Duties**
- Assume responsibility for undertaking any work related training in order to fulfill your role and any professional CPD requirements.

**Key Skills & Specifications**
- To demonstrate an open and honest, approachable and friendly attitude.
- To demonstrate a caring and compassionate nature.
- To be prepared to undertake (or working towards) NVQ Level 2 an