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Relocation Consultant

8 months ago

Potters Bar, United Kingdom AGM Group - Abels Moving Services Ltd Full time

**ABOUT US**
- AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies._
- **Founded in 1958 Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers)and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer’s peace of mind.**_

Position: RELOCATION CONSULTANT (Sales)

We are looking for an enthusiastic Relocation Consultant to join the UK Relocation Sales Team based in Potters Bar, Hertfordshire. Responsible for generating specification and project opportunities through existing and new client base within the given geographical area or area of responsibility.

**Main Roles & Responsibilities**:

- Successfully qualify new leads / opportunities by addressing clients’ requirements
- Build strong working relationships with appropriate agents, high-profile business figures, customers and colleagues
- Handle complaints and objections to the best of ability
- Be focused on Scheme Creation / Business Development / Client and Partner Experience
- Carry out in-depth video and site based surveys at customers home in-order to provide detailed quotations
- Actively promote the business via social media activity, networking and webinars in line with the long-term business plan and strategy as and when required
- Carry out technical CPD by attending seminars and training sessions to actively increase profile and core skills
- Assist the marketing department with project workings and case studies to generate business interest
- Drive revenue and profit margin to achieve personal, team and business targets
- The be up to date of all competitor activity within area and to report any significant events/situations to the wider Group
- Work closely with line managers to ensure all KPI's are met
- Attend monthly sales meetings to report, sales data information supporting monthly wins, pending accounts, promising future prospects and the following month’s targets, actions and booked meetings

**Remuneration & Benefits Package**:

- Competitive Salary £37,000 - £40,000 (per annum) **DOE**:

- Quarterly paid commission
- Potters Bar office base alongside agile working
- Permanent, full-time
- 25 days holiday + 8 bank holiday
- Death in service scheme
- Company pension
- Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme.
- Wellness Programme Initiatives
- Employee Referral Scheme
- Career development opportunities
- Company awards & events
- Free On-site parking

**Experience & Qualifications**:

- Excellent customer service and organisational skills - **Essential**:

- Previous Sales & Customer Service experience (3 years minimum) - **Essential**:

- Computer literate; CRM systems, Word, Excel, Data entry - **Essential**:

- Previous Domestic, European and International knowledge of the Removals industry - **Preferred**:

- Multilingual - **Desirable**:

- Previous international operations experience - **Desirable**:

- Previous logistics, property or estate agency experience - **Desirable**:

- Full UK drivers’ licence (due to location)
- **(STRICTLY NO AGENCIES)**_

**Job Types**: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Potters Bar: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your current notice period
- What are your salary expectations

**Experience**:

- Administrative: 3 years (required)
- Customer service: 3 years (required)
- a similar role: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: ABL07