Internal Communications Officer

4 days ago

Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs Full time

**Details**:
**Reference number**:

- 263838**Salary**:

- £30,317 - £36,606- National: £30,317 - £32,803, London: £33,827 - £36,606 For details of our pay on appointment policy, please see below under the heading ‘Salary’**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- DEFRA - S&C - Communications**Type of role**:

- Communications / Marketing**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed Hours**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, London, Newcastle-upon-Tyne, YorkAbout the job

**Job summary**:
As the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy, Defra plays a pivotal role in people's day-to-day life.

We are looking for confident and creative communicators who are comfortable working in a fast-paced environment to join our internal communications team. In these varied roles you will shape creative, effective communications for our people, from senior leaders to frontline employees. You will work with colleagues across Defra group to make sure our people know about the difference we collectively make.

Within the Communications Directorate you will be welcomed into a supportive network and enabled to build a fulfilling and impactful career. We provide a communications service to the department and other Defra group bodies, such as the Environment Agency, the Rural Payments Agency (RPA), Natural England and the Animal Plant and Health Agency (APHA).

You can read our Defra group Equality, Diversity and Inclusion Strategy, which sets out our focused ambition to be a thriving and inclusive place of work.

**Job description**:
We have two roles available in the Defra group Internal Communications team.

The first role sits within the ‘hub’ function of the core Defra internal communications team. The hub provides flexible resource to support projects across the wider internal communications team. The second role sits within our Internal Communications team facing into the Rural Payments Agency (RPA), one of Defra’s Executive Agencies.

Both roles will require a self-starter who is able to get to grips with a brief quickly, juggle multiple projects and be willing to use your skills flexibly or learn new skills.

The role within the ‘hub’ function of core Defra is based in London to provide close support to the Permanent Secretary’s office and senior leaders. The location for the role facing into RPA is flexible and can be based at any one of the offices across the Defra group estate.

The post-holder will be expected to attend their specified office two to three days per week. Some travel will be required to support events and visits across the country.

The post holder will:

- Create engaging multimedia content to share across our internal channels, looking for new and interesting ways to share information with a geographically dispersed audience - including news articles, blogs, infographics, posters and videos. You will have an opportunity to learn or expand design and video skills in this role.
- Develop and deliver creative, effective, insight-based internal communications plans for specific activities and campaigns to support the organisation’s priorities.
- Provide strategic internal communications advice to the wider organisation, suggesting approaches to communicate information with employees and providing editorial advice.
- Help deliver and analyse surveys, focus groups and analytics, using insight and evaluation to help shape our internal communications strategy.
- Help maintain the organisational intranets, publishing content, ensuring consistently high standards and providing editorial advice. Training will be provided on our content management system.
- Support the Group Internal Communications team in meeting business objectives, including campaign implementation, event support, content development and publishing requirements.
- Play an active part in the Defra group incident response if required; taking part in contingency preparedness training and incident exercises.
- Support the delivery of senior leader engagement, including regular hybrid all-staff events - creating briefings, managing technical support, sourcing venues and finding ways to make events interactive.

**Person specification**:

- Ability to deliver at pace, managing competing priorities and changing deadlines
- Excellent written and verbal communication skills
- Ability to build strong relationships and develop a good network
- Ability to use different channels to engage people effectively, including digital options
- Excellent organisational and communications planning skills and a strong attention to detail
- Ability to use data and insight to inform your approach
- Experience in designing and deliver

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