Inbound Advisor
7 months ago
**Inbound Advisor £11.48 + uncapped commission 6-month temp Hybrid working Belfast**
**Key Accountabilties**
***
We're focused on being an outstanding place to work. This enables our staff to deliver great service to our customers, who are our top priority. Due to continued growth, we're currently recruiting for enthusiastic Inbound Advisors to join our Home Energy team. Our contact centre is open from 08:00 - 20:00, Monday to Friday, so there's no weekend work at all
Our blended model of working from home with limited in-office time provides our colleagues with the flexibility and support to succeed in and enjoy this role. You'll be in a vibrant working atmosphere with friendly colleagues and caring, helpful leadership to support you in your development.
Additionally, our modern office in Belfast city centre is close to shops, restaurants, and a major public transport hub.
As part of our Home Energy team, you'll work on a range of different campaigns to help domestic energy customers switch to and stay with company Airtricity. In this role you will:
- Answer service only inbound customer calls
- Help customers through the energy switching process and help to retain existing customers
- Meet KPI objectives which include switching and retentions as well as other operational targets such as system input and reporting
- Support the companies Airtricity's ambition to provide customers with a warm, friendly and supportive experience that meets all regulatory guidelines and internal compliance procedures
- Understand our competitors pricing and activity, share market and competitor learnings with your team so that we are constantly learning and improving the experience for our customers
***
**Experience Required**
- A committed and friendly nature - keen to learn and work in a competitive, supportive and fun environment.
- The ability to work independently, with initiative, delivering against assigned objectives.
- Strong interpersonal and communication skills - enjoy working in a great team and helping customers understand the benefits of the companies Airtricity
- The ability to work on computer systems in a process-driven environment.
Tate is acting as an Employment Business in relation to this vacancy.
-
Inbound Sales Advisor
6 days ago
Belfast, United Kingdom MERJE Ltd Full time**£22,000-£25,000 DOE + bonus £35,000 OTE** **Monday-Friday 8:30am-5pm** **Full time / permanent** **Belfast** Do you want to work for a business that has recently established its presence in Belfast? Yes they're new to Belfast but they are a market leader and a global business with offices in 29 different countries. They are looking to grow their...
-
Inbound Customer Service Advisor
11 hours ago
Belfast, United Kingdom Red Dot Recruitment Full time**Job Title**: Inbound Customer Service Advisor **Salary**:£20,592 **Location**: Fully Remote, after 12 weeks of training on-site in Belfast City Centre **What's in it for you as a Customer Service Advisor?** - A competitive staring salary of **£20,592**: - On site facilities - free coffee & tea - Monthly incentives, prizes and vouchers - **£750**...
-
Customer Service Advisor
2 days ago
Belfast, United Kingdom Red Dot Recruitment Full time**Full time: 40 hours + Permanent Role** **Salary: £18,532 a year + Bonus** **Location: Olive Tree House, Belfast** **Operational Hours between: 8am - 8pm Monday to Sunday** (Inbound calls for a global company) **The Inbound Advisor Role;** - Handle inbound calls from customers who may want to cancel or change something on their contract - Build up...
-
Inbound Advisor X 10
4 days ago
Belfast, United Kingdom Blue Arrow Full timeWe are currently looking to recruit 10 Inbound Advisors in the Belfast area. These are hybrid roles working up to 3 days a week in the office. Job Title: Inbound Advisor Length of contract: 12 months Base Location: Hybrid - Belfast Working Pattern: Full Time | Flexible 37 hours per week - 3-week rotating shift pattern W1 - 8.00am to 4.30pm W2 - 9.30am...
-
Inbound Advisor X 5
12 hours ago
Belfast, United Kingdom Blue Arrow Full timeWe are currently looking to recruit 5 Inbound Advisors in the Belfast area. These are hybrid roles working up to 3 days a week in the office. Job Title: Inbound Advisor Length of contract: 12 months Pay: £11.48 p/h (PAYE) Base Location: Hybrid - Belfast Working Pattern: Full Time | Flexible 37 hours per week - 3-week rotating shift pattern W1 -...
-
Inbound Customer Service Advisor
7 months ago
Belfast, United Kingdom Ashton Recruitment Full time**Customer Service Advisor - Inbound Customer Service** Ashton Recruitment requires customer service advisors for our client based in Belfast. **Location**: Belfast City Centre - flexible working (hybrid model from home/office) **Package**:£21294 plus Bonus, Allowances and Overtime, 30 days Leave and Flexible Working **Contract**: Temporary to...
-
Inbound Advisor
7 months ago
Belfast, United Kingdom SSE Full time**About the Role** **Base Location**: Belfast (Hybrid model with a mix of office and home working) **Salary**: £24,500 (pro rata for part time) + commission (£28,000 OTE) + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time and Part Time | Flexible First options available **What is the...
-
Inbound Advisor
6 days ago
Belfast, United Kingdom SSE Full time**About the Role** **Base Location**: Belfast **Salary**: £24,000 OTE (base £20,100 + bonus) + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options available **What is the Role?** At SSE Airtricity we’re focused on being an outstanding place to work. This...
-
Inbound Customer Service Advisor
4 days ago
Belfast, United Kingdom Red Dot Recruitment Full time**Inbound Advisor** **Location: Train from home** **Salary: £19,760 + Performance Bonus (Up to £1000+ p/month)** **Hours: Working 40 hours per week (4 x 11 hour shifts)** **Fixed Shift Pattern: 8am and 8pm Monday to Sunday.** **Full Time/Permanent** You’ll receive calls from customers who are thinking about purchasing, upgrading or cancelling their...
-
Inbound Customer Service Advisor
6 days ago
Belfast, United Kingdom Ashton Recruitment Full timeAshton Recruitment requires customer service advisors for our client based in Belfast. **Location**: Belfast City Centre - flexible working (hybrid model from home/office) **Package**:£20000 plus Bonus, Allowances and Overtime, 30 days Leave and Flexible Working **Contract**: Temporary to Permanent. **Hours of Work**:37.5 hours a week - flexible shift...
-
Inbound Customer Service Advisor
4 days ago
Belfast, United Kingdom HCL Technologies Full time**HCL Technologies (UK) Ltd.** **Inbound Customer Service Executive** **Roles and responsibilities**: - Answering customer’s inbound queries and provide excellent standards of customer service. - Ensure adherence to processes to ensure a higher quality and customer satisfaction. - Follow the correct escalation procedures for issues uncontrollable at...
-
Call Centre Advisor
4 days ago
Belfast, United Kingdom Red Dot Recruitment Full time**Call Centre Advisor** **Full time and permanent** **Belfast City Centre** **The Call Centre Advisor role**: As a Call Centre Advisor, you will be representing a leading company and handling inbound calls from existing customers. Your daily duties will involve: - Handling inbound calls regarding customers coming to the end of the end of the contract for...
-
Telesales Advisor
7 months ago
Belfast, United Kingdom Blue Arrow Full timeA fantastic opportunity for a hybrid Telesales Advisor in a modern office in Belfast's city centre. When in our modern Belfast office (currently 2 days a week), you'll be in a vibrant working atmosphere in a city centre location close to shops, restaurants, and a public transport hub. Job Title: Telesales Advisor Length of contract: 22/5/23 -...
-
Telesales Advisor
7 months ago
Belfast, United Kingdom Blue Arrow Full timeA fantastic opportunity for a hybrid Telesales Advisor in a modern office in Belfast's city centre. This role is temporary to permanent. When in our modern Belfast office (currently 2 days a week), you'll be in a vibrant working atmosphere in a city centre location close to shops, restaurants, and a public transport hub. **Job Title: Telesales...
-
Customer Service Advisor
3 days ago
Belfast, United Kingdom HR GO Recruitment Full timeJob Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company...
-
Customer Service Advisor
2 months ago
Belfast, United Kingdom CV-Library Full timeJob Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international...
-
Customer Service Advisor
7 months ago
Belfast, United Kingdom HCLTech Full time**Come and work with us. Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City?** HCL have an exciting opportunity And Want To Share This With You. We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, We Are Conveniently Located On Great Victoria Street. **Your...
-
Customer Service Advisor
7 months ago
Belfast, United Kingdom HCLTech Full time**Come and work with us. Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City?** HCL have an exciting opportunity And Want To Share This With You. We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, We Are Conveniently Located On Great Victoria Street. **Your...
-
Customer Service Advisor
7 months ago
Belfast, United Kingdom HCLTech Full time**Come and work with us. Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City?** HCL have an exciting opportunity And Want To Share This With You. We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, We Are Conveniently Located On Great Victoria Street. **Your...
-
Hybrid Call Centre Advisor
2 days ago
Belfast, United Kingdom Red Dot Recruitment Full timeCall Centre Advisor role, in **Belfast** **_(Hybrid, remote)_** **£20,800**basic salary A monthly performance bonus of up to**£650** You can **work from home 3**/5 days a week, and we will provide you with all the necessary equipment to get yourself up and running. **What will you be doing in this Call Centre Advisor role?** As a Call Centre Advisor,...