Service Advisor

2 weeks ago


Bognor Regis, United Kingdom Yeomans Nissan Bognor Regis Full time

We are looking for a Service Advisor to join our team at Yeomans Nissan - Bognor Regis.
Key responsibilities of the role include:

- Processing bookings through the internal (Kerridge) IT system
- Liaising with the workshop team to ensure all is in place for each booked job
- Keeping customers informed throughout work in progress - upselling any additional work requirements
- Presenting and upselling a range of approved products and services
- Undertaking all related administration (including invoicing), handing over cars, and taking payments
- Ability to meet manufacturers customer satisfaction standards.

Ideally, you will have experience of the Service Advisor role. As a minimum, you will need to have worked in a customer facing role, with a strong commitment to good customer service.

Kerridge/ADP experience preferred but not essential. Ongoing training will be provided.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Life insurance

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

COVID-19 considerations:
Covid policies and procedures are in place to protect customers and colleagues.

Licence/Certification:

- Driving Licence (required)

Work Location: One location


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